Re: Pay Issue

From
Germaine Daniels <germaine.daniels@thekey.com>
To
Claudia Vasquez <claudia.vasquez@thekey.com>
CC
Carolina Orosa <corosa@thekey.com>, Timothy Thomas <tt@thekey.com>, irin.eva@thekey.com
Date
Mon, 17 Jul 2023 08:53:33 -0700
Folder
INBOX
--000000000000b48b0f0600b0cd70 Content-Type: multipart/alternative; boundary="000000000000b48b0e0600b0cd6f" --000000000000b48b0e0600b0cd6f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Claudia, thanks for following up. We are still working with Ceridian and will provide an update once we have more information. Regards, Germaine Daniels *Payroll Director *germaine.daniels@thekey.com Phone: 562-784-1800 TheKey.com [image: TheKey] On Mon, Jul 17, 2023 at 7:38=E2=80=AFAM Claudia Vasquez wrote: > Good morning, > > Yes I did receive the e-transfer from Carolina on Friday. I did also chec= k > my bank account this morning (Monday) and the direct deposit was not in > there just an FYI. > > > Warm regards, > > *Claudia Vasquez* > *Staffing Manager* > *Direct: 778-403-0854* > *Office:* 778-279-3634 > Email: claudia.vasquez@thekey.com > > [image: TheKey] > > On Jul 17, 2023, at 6:40 AM, Irin Eva wrote: > > =EF=BB=BF > Good afternoon Germaine, > > I haven't received any rejection yet. I emailed Ceridian and waited for > their response. > > Thanks, > Irin > > On Sat, Jul 15, 2023 at 4:55=E2=80=AFAM Germaine Daniels germaine.daniels@thekey.com> wrote: > >> Hi Claudia, >> >> Copy of your bank statement is not needed. Please confirm you received >> the E-transfer sent by Carolina. Irin, we will work with Ceridian to fig= ure >> out what happened to the original payment. Hopefully the payment rejects= on >> Monday. If not, we will need to request for a FSDD tracer. >> >> Thanks, >> >> On Fri, Jul 14, 2023 at 4:40 PM Claudia Vasquez > claudia.vasquez@thekey.com> wrote: >> >>> Hi Germaine, >>> >>> If the funds were to reach my bank account, I will gladly inform all of >>> you and transfer the funds right away. If need be I am happy to send in= a >>> copy of my bank statement. >>> >>> Kind regards, >>> >>> Claudia >>> >>> On Fri, Jul 14, 2023 at 4:24=E2=80=AFPM Germaine Daniels >> germaine.daniels@thekey.com> wrote: >>> >>>> I don't understand. The employee is receiving another payment and may >>>> need to pay back the difference if the first payment isn't rejected fr= om >>>> the bank. Reason being a payment was already sent to the employee bank >>>> account on file and Carolina sent a Etransfer today for the employee. = An >>>> adjustment will need to be made either way. >>>> >>>> Regards, >>>> Germaine Daniels >>>> >>>> *Payroll Director *germaine.daniels@thekey.com >>>> Phone: 562-784-1800 >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> On Fri, Jul 14, 2023 at 12:02=E2=80=AFPM Timothy Thomas wrote: >>>> >>>>> Thanks Irin, >>>>> >>>>> So to confirm no advance is being made, we're correcting payroll from >>>>> this week. >>>>> >>>>> On Fri, Jul 14, 2023 at 2:55=E2=80=AFPM Irin Eva wrote: >>>>> >>>>>> Hi Carolina, >>>>>> >>>>>> Her amts are - $1915.77 >>>>>> >>>>>> Also, I have attached a screenshot of the pay statements -. >>>>>> >>>>>> [image: image.png] >>>>>> >>>>>> >>>>>> @Claudia Vasquez Pls note that your >>>>>> ba

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