--0000000000008bf75a061273557b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I believe I have the test routing in place. All I need is a phone number we'd like to use as the Mon-Wed Closed Hours call center destination. Thanks! On Tue, Feb 27, 2024 at 9:54=E2=80=AFPM Sharon Speirs = wrote: > Thank you both for your time today, much appreciated. We will review and > start to make the necessary changes. > Kind regards > Sharon > > > Sharon, Speirs > > Canadian Staffing Manager > > 778 279 3634 > > TheKey.ca > > [image: TheKey] > > > > > > > > On Tue, Feb 27, 2024 at 2:27=E2=80=AFPM Gabrielle Wolfe wrote: > >> Canada & Call Center Support >> >> >> >> Please find the links, below, to the after hours scheduling guide and th= e >> clear care clean up tip sheet. I also included a tip sheet for utilizing >> 8x8 to get ring group calls. >> >> After Hours Scheduling Process Guide: >> https://docs.google.com/document/d/1I96lm98XFBp1bsIR7AzlcFJQnJnBZBBq/edi= t >> >> ClearCare Clean-up Tip Sheet: >> https://docs.google.com/document/d/1taTOGTstRD1Unit3UAX76bYpLty0g32Q/edi= t >> >> 8x8 tip sheet: >> https://docs.google.com/document/d/1T8L1FvxKiIThmaGGyF8Jrs92fRTNIvFW/edi= t >> >> Join with Google Meet >> >> Meeting link >> meet.google.com/bjj-sghg-ajj >> >> Join by phone(US) +1 515-726-3194 >> PIN: 395447671 >> >> More phone numbers >> Canada & Call Center Support >> Tuesday Feb 27, 2024 =E2=8B=85 1:30pm =E2=80=93 2pm (Pacific Time - Los = Angeles) >> Guests >> Gabrielle Wolfe - organizer >> Sharon Speirs >> Timothy Thomas >> Mark Warner >> > --0000000000008bf75a061273557b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I believe I have the test routing in place.=C2=A0 All I ne= ed is a phone number we'd like to use as the Mon-Wed Closed Hours call = center destination.=C2=A0 Thanks! On Tue, Feb 27, 2024 at 9:54=E2=80=AFPM Sh= aron Speirs < sspeirs@thekey.com > wrote: Thank you both for your time today, much appreciated. We wil= l review and start to make the necessary changes. Ki= nd regards Sharon=C2=A0 Sharon, Speirs Canadian Staffing Manage= r 778 279 3634 TheKey.ca =C2=A0=C2=A0 <img alt=3D"TheKey" src=3D"https://lh5.googleusercontent.com/S= 1eF__AUy803OVxdIcTtsZ0eameDrN7q942sm3Wkhs6TwFI5xZvpBkBVC7VwO04q-s27l0pYHuvL= UNcufaAGWoe6uhphxZn6d24IA7mYEwkf7JjQcrw_0Nlw3tv9aCEkVPBNf8GoM2NHze_1nxqlVkw= " width=3D"176" height=3D"59" style=3D"margin-left: 0px; m