--00000000000074703c0611e6f62f Content-Type: multipart/alternative; boundary="00000000000074703a0611e6f62e" --00000000000074703a0611e6f62e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Success! On Wed, Feb 21, 2024 at 12:37=E2=80=AFPM wrote: > YEESSS!!! That did the trick! You should be good to go now. > > > > Andreas Kozak > > Procurement > > (631) 400-4409 > > > > [image: TheKey] > > > > https://thekey.com/ > > > > *From:* Cheryl Cartwright > *Sent:* Wednesday, February 21, 2024 11:35 > *To:* andreas.kozak@thekey.com > *Cc:* Deeth, Ainsley ; Drevik, Abby ; > Timothy Thomas > *Subject:* Re: Amazon Account > > > > It gave me the option to merge my old account into the new one so I did > that. That effectively ended my old account. Can you check to see now tha= t > I am on your business account? > > > > Cheryl > > > > On Wed, Feb 21, 2024 at 12:28=E2=80=AFPM wrote= : > > Yes, let=E2=80=99s try that. Please let me know when that=E2=80=99s done= so I can send > you another invitation link. > > > > Andreas Kozak > > Procurement > > (631) 400-4409 > > > > [image: TheKey] > > > > https://thekey.com/ > > > > *From:* Cheryl Cartwright > *Sent:* Wednesday, February 21, 2024 11:27 > *To:* andreas.kozak@thekey.com > *Cc:* Deeth, Ainsley ; Drevik, Abby ; > Timothy Thomas > *Subject:* Re: Amazon Account > > > > This doesn't make any sense. I have a personal account and a business > account. Neither are or have ever been attached to the email address > ccartwright@thekey.com > > > > I will delete my Amazon business account if you think that will help. > > > > Cheryl > > > > > > > > On Wed, Feb 21, 2024 at 11:54=E2=80=AFAM wrote= : > > Cheryl, > > > > You most likely accessed your individual account, not the business > account. I=E2=80=99m pretty sure that has been the underlying issue all = along. > Now that they reset your individual account, you will obviously be able t= o > access that, but as long as this account exists, you won=E2=80=99t be abl= e to > access the business account. The only way to address this issue once and > for all is to delete the individual account, which you should now be able > to do. Let me know. > > > > Thx, > > > > Andy > > > > Andreas Kozak > > Procurement > > > > (631) 400-4409 > > > > [image: TheKey] > > > > https://thekey.com/ > > > > *From:* Cheryl Cartwright > *Sent:* Wednesday, February 21, 2024 10:19 > *To:* andreas.kozak@thekey.com > *Cc:* Deeth, Ainsley ; Drevik, Abby ; > Timothy Thomas > *Subject:* Re: Amazon Account > > > > Hi Andreas, > > > > I was able to join no problem. Let me try Coupa though. > > > > Cheryl > > > > On Wed, Feb 21, 2024 at 11:14=E2=80=AFAM wrote= : > > Cheryl, > > > > I still don=E2=80=99t see you in our business account, so you won=E2=80= =99t be able to > access that through Coupa. Please delete your individual account, that i= s > the only way to add you to the business account. > > > > Thx, > > > Andy > > > > Andreas Kozak > > Procurement > > > > (631)