Re: Re: New Invoice from TheKey formerly Home Care Assistance Wi - [#630169]

From
Shawntel Sousa <ssousa@thekey.com>
To
Marc Atkinson <billing@thekey.com>
CC
Brian Boxall <bboxall@thekey.com>, Timothy Thomas <tt@thekey.com>, pamela.luarte@thekey.com
Date
Tue, 16 Jan 2024 15:28:17 -0700
Folder
INBOX
--00000000000042f3b0060f17a6b3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Marc, I do not work in Winnipeg so I have added Brian into this message. And I believe you added the wrong Tim to this email, I have the right one. Warm regards, Shawntel Sousa, LPN Client Success Manager Home Care Assistance/The Key Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 On Tue, Jan 16, 2024 at 3:19=E2=80=AFPM Marc Atkinson = wrote: > Hi Shawntel and Pamela, > > Please reference for client Diane Wittmier ( > https://hcawinnipeg.clearcareonline.ca/clients/2222292/). We need to > verify the time CG Harnoor Kaur worked on this shift beginning on 1/9. We > billed for 83.75 consecutive hours. Please confirm the shift time so we c= an > get the invoice revised. > > Thank you! > > On Tue, 16 Jan at 5:16 PM , Marc Atkinson wrote: > =E2=80=8BHi Elden, > > Thank you for your email, and we apologize for the billing error. I think > it's safe to assume that you're talking about this incorrectly billed 83.= 75 > hour shift with CG Harnoor Kaur on 1/9. I will check with the Winnipeg > office to verify how many hours Harnoor worked on this shift and then get > the invoice revised. > > Hi Vashon, > > Please make sure, for Winnipeg client Diane Wittmier, that payment for > Invoice 6442 is not processed until we get it revised. > > Thank you! > > > > Regards, > > Marc Atkinson > Billing Help Desk > 866-226-1702 > billing@thekey.com > 8:00AM-5:00PM EST Monday-Friday > > On Tue, 16 Jan at 10:27 AM , > Hcawinnipeg+dba01454c373427db206aa10ca9c558a+0a hcawinnipeg+dba01454c373427db206aa10ca9c558a+0a@clearcaremail.ca> wrote: > Good morning....this. Billing is incorrect please amend !? > my thanks , > elden wittmier > > Sent from my BlackBerry =EF=BF=BD the most secure mobile device =EF=BF=BD= via the TELUS > Network > From: hcawinnipeg+a72159097ee84958b27f970cdd49a2a9+0A@clearcaremail.ca > Sent: January 16, 2024 8:18 AM > To: EWittmier@lawtonpartners.ca > Reply to: hcawinnipeg+a72159097ee84958b27f970cdd49a2a9+0A@clearcaremail.c= a > Subject: New Invoice from TheKey formerly Home Care Assistance Winnipeg > > You don't often get email from > hcawinnipeg+a72159097ee84958b27f970cdd49a2a9+0a@clearcaremail.ca. Learn > why this is important > > Greetings, > > Please find attached your invoice for billing period > 01/08/2024-01/14/2024. > If you have any questions, you can reach me at billing@thekey.com > 204-489-6000. > > Thank you, > TheKey Billing > > > --- > > TheKey formerly Home Care Assistance Winnipeg > , , , > > unsubscribe > > > > > --- > TheKey formerly Home Care Assistance Winnipeg > , , , > unsubscribe > > > > 630169:611100 > --00000000000042f3b0060f17a6b3 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Marc, I do not work in Winnipeg= so I have added Brian into this message.=C2=A0 = And I believe you added the wrong Tim to this email= , I h

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