--00000000000046948e060f17bbab Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi there, The shift wasnt clocked out and still rolling. I have completed it just now . It should be a 12 hr shift On Tue, Jan 16, 2024 at 4:28=E2=80=AFPM Shawntel Sousa = wrote: > Hi Marc, > I do not work in Winnipeg so I have added Brian into this message. > > And I believe you added the wrong Tim to this email, I have the right one= . > > Warm regards, > Shawntel Sousa, LPN > Client Success Manager > Home Care Assistance/The Key > > Calgary Office number: (403) 301-3777 > Winnipeg Office Number: (204) 489-6000 > Mobile number: (403) 305-6588 > > > On Tue, Jan 16, 2024 at 3:19=E2=80=AFPM Marc Atkinson wrote: > >> Hi Shawntel and Pamela, >> >> Please reference for client Diane Wittmier ( >> https://hcawinnipeg.clearcareonline.ca/clients/2222292/). We need to >> verify the time CG Harnoor Kaur worked on this shift beginning on 1/9. W= e >> billed for 83.75 consecutive hours. Please confirm the shift time so we = can >> get the invoice revised. >> >> Thank you! >> >> On Tue, 16 Jan at 5:16 PM , Marc Atkinson wrote: >> =E2=80=8BHi Elden, >> >> Thank you for your email, and we apologize for the billing error. I thin= k >> it's safe to assume that you're talking about this incorrectly billed 83= .75 >> hour shift with CG Harnoor Kaur on 1/9. I will check with the Winnipeg >> office to verify how many hours Harnoor worked on this shift and then ge= t >> the invoice revised. >> >> Hi Vashon, >> >> Please make sure, for Winnipeg client Diane Wittmier, that payment for >> Invoice 6442 is not processed until we get it revised. >> >> Thank you! >> >> >> >> Regards, >> >> Marc Atkinson >> Billing Help Desk >> 866-226-1702 >> billing@thekey.com >> 8:00AM-5:00PM EST Monday-Friday >> >> On Tue, 16 Jan at 10:27 AM , >> Hcawinnipeg+dba01454c373427db206aa10ca9c558a+0a > hcawinnipeg+dba01454c373427db206aa10ca9c558a+0a@clearcaremail.ca> wrote: >> Good morning....this. Billing is incorrect please amend !? >> my thanks , >> elden wittmier >> >> Sent from my BlackBerry =EF=BF=BD the most secure mobile device =EF=BF= =BD via the TELUS >> Network >> From: hcawinnipeg+a72159097ee84958b27f970cdd49a2a9+0A@clearcaremail.ca >> Sent: January 16, 2024 8:18 AM >> To: EWittmier@lawtonpartners.ca >> Reply to: >> hcawinnipeg+a72159097ee84958b27f970cdd49a2a9+0A@clearcaremail.ca >> Subject: New Invoice from TheKey formerly Home Care Assistance Winnipeg >> >> You don't often get email from >> hcawinnipeg+a72159097ee84958b27f970cdd49a2a9+0a@clearcaremail.ca. Learn >> why this is important >> >> Greetings, >> >> Please find attached your invoice for billing period >> 01/08/2024-01/14/2024. >> If you have any questions, you can reach me at billing@thekey.com >> 204-489-6000. >> >> Thank you, >> TheKey Billing >> >> >> --- >> >> TheKey formerly Home Care Assistance Winnipeg >> , , , >> >> unsubscribe >> >> >> >> >> --- >> TheKey formerly Home Care Assistance Winnipeg >> ,