--000000000000b7098f05f5b1a536 Content-Type: multipart/alternative; boundary="000000000000b7098e05f5b1a535" --000000000000b7098e05f5b1a535 Content-Type: text/plain; charset="UTF-8" Goodmorning Tim, It appears as though they want every prior invoice to be adjusted to minus the half hour per booking? What I can do is edit the pdf and change the hours on prior invoices and resend it to them? Going forward I will ensure we adjust the 30min before sending the invoice out to them. Just to confirm I would adjust all bookings on these invoices, correct? [image: image.png] thank you, On Mon, Feb 27, 2023 at 11:27 AM Timothy Thomas wrote: > adding @Ali Malik who manages billing. > > Ali let us know how you want to handle this. We will need a half hour > removed from all Schlegel Village staffing shifts. > > On Mon, Feb 27, 2023 at 11:15 AM Matt Vijayan wrote: > >> Hi Tim, Sam. >> >> Schlegel Villages Inc. is particular about excluding the billing for 30 >> minutes breaks. Can you please ensure this is executed in our billing >> process to this referral client? >> >> *Ontario HCLs: *The below applies only for shifts billable to Schlegel >> Villages. >> >> Best regards, >> >> Matt >> >> Matt Vijayan, B.Sc., MBA, CCPE >> Director of Sales, Canada >> *Please note my email has changed:* >> mvijayan@TheKey.com >> >> TheKey.com >> [image: TheKey] >> >> >> ---------- Forwarded message --------- >> From: Diane Stein >> Date: Tue, Feb 21, 2023 at 10:33 AM >> Subject: Clarity on Breaks >> To: >> Cc: Christy Parsons , Vanda >> Koukounakis >> >> >> *Good Morning* >> >> *Thanks for your patience as we work through the agreements. We look >> forward to working with you as a preferred agency. Once all agreements are >> executed I will be reaching back out with next steps* >> >> *On another note, it has come to our attention that some agencies have >> been charging for full shifts including the 30 min lunch break. Please be >> advised that we do not cover that 30 mins. We would ask that you ensure it >> is not included in any future invoices and to look at any invoices you have >> already issued this year to ensure they were submitted correctly (excluding >> 30 mins break). We will also be doing some audits on our end.* >> >> >> >> *Thanks, Diane* >> >> >> >> Diane Stein, *Director of Purchasing* >> >> 201-325 Max Becker Dr, Kitchener ON N2E 4H5 >> >> C: 226-203-0038 E: diane.stein@schlegelvillages.com >> >> *SCHLEGEL VILLAGES* >> >> www.schlegelvillages.com >> >> >> >> >> >> >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > -- *Ali Malik* Manager - Financial Operations --000000000000b7098e05f5b1a535 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Goodmorning Tim, It appears as thou= gh they want every prior invoice to be adjusted to minus the half hour per = booking? What I can do is edit the pdf and change = the hours on prior invo