--000000000000ac1a6405e9339b98 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi All, Please note that this main line has now officially ported over to 8x8. I just completed a test call successfully and connected with the local team. This Phone Migration has now officially completed. On Mon, Sep 19, 2022 at 3:14 PM Dennis Fancy wrote: > Great news. Thanks for the update Keith! > > Dennis > > On Mon, Sep 19, 2022 at 2:11 PM Keith Moore wrote: > >> Hello all, >> >> We finally have porting confirmation from Shaw! >> >> 204-489-6000 is set to port over to 8x8 on 9/21/22 at 11:30 AM ET. >> Once this is completed, I'll place some test calls to confirm all is >> working, update the main line for Winnipeg to show that number and we >> should be all set. >> >> >> >> Thanks, >> >> Keith Moore >> >> >> On Tue, 16 Aug at 12:47 PM , Donald Fisher wrote: >> Hi Lindsey, >> >> The port request has been resubmitted for 8/31 as this was the earliest >> available date per Shaw. This is subject to approval from Shaw and the d= ate >> may change. >> >> >> Thanks, >> >> Donald Fisher >> >> >> On Thu, 11 Aug at 6:16 PM , Donald Fisher wrote: >> Hi Lindsey, >> >> The port request will have to be submitted to Shaw in the morning by our >> team members. There may have been some sort of technical issue that they >> weren't able to see, and per Mohammad with Shaw, the request will have t= o >> be submitted once again. Although we were told that the port request was >> canceled, Shaw was not able to provide a specific name or timestamp of w= hen >> this occurred. >> >> >> Thanks, >> >> Donald Fisher >> >> >> On Thu, 11 Aug at 5:28 PM , Timothy Thomas wrote: >> Hi Donald. Thats not possible. No one on our team communicated that to >> shaw. We need this sorted out asap as the client experience is awful wit= h >> the double forwarding. >> >> Can you assist? >> >> On Thu, Aug 11, 2022 at 3:38 PM Lindsey Fancy wrote: >> >>> Hi Donald, >>> >>> This was not done by me so I'm not sure what happened. I am happy to ge= t >>> on the line with you to re-initiate this process at your convenience. >>> >>> Thanks, >>> >>> Lindsey >>> >>> Sent from my iPhone >>> >>> On Aug 11, 2022, at 3:27 PM, Donald Fisher wrote= : >>> >>> =EF=BB=BF >>> Hi Lindsey, >>> >>> After speaking with Shaw, they stated that the customer rejected the >>> port and that the customer intends to stay with Shaw. I spoke to Mohamm= ad >>> ID# W1D9, who confirmed with his support team that the port out request= has >>> been canceled by the customer/owner. Per Mohammad, a new port request w= ill >>> have to be submitted. >>> >>> >>> Thanks, >>> >>> Donald Fisher >>> >>> >>> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.com >> [image: TheKey] >> >> 19448:611100 >> > -- > Dennis Fancy, BSP > Care Solutions Manager > *Please note my email has changed:* > dfancy@thekey.com > TheKey.com > [image: TheKey] > --