--000000000000f1460005e90f0948 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great news. Thanks for the update Keith! Dennis On Mon, Sep 19, 2022 at 2:11 PM Keith Moore wrote: > Hello all, > > We finally have porting confirmation from Shaw! > > 204-489-6000 is set to port over to 8x8 on 9/21/22 at 11:30 AM ET. > Once this is completed, I'll place some test calls to confirm all is > working, update the main line for Winnipeg to show that number and we > should be all set. > > > > Thanks, > > Keith Moore > > > On Tue, 16 Aug at 12:47 PM , Donald Fisher wrote: > Hi Lindsey, > > The port request has been resubmitted for 8/31 as this was the earliest > available date per Shaw. This is subject to approval from Shaw and the da= te > may change. > > > Thanks, > > Donald Fisher > > > On Thu, 11 Aug at 6:16 PM , Donald Fisher wrote: > Hi Lindsey, > > The port request will have to be submitted to Shaw in the morning by our > team members. There may have been some sort of technical issue that they > weren't able to see, and per Mohammad with Shaw, the request will have to > be submitted once again. Although we were told that the port request was > canceled, Shaw was not able to provide a specific name or timestamp of wh= en > this occurred. > > > Thanks, > > Donald Fisher > > > On Thu, 11 Aug at 5:28 PM , Timothy Thomas wrote: > Hi Donald. Thats not possible. No one on our team communicated that to > shaw. We need this sorted out asap as the client experience is awful with > the double forwarding. > > Can you assist? > > On Thu, Aug 11, 2022 at 3:38 PM Lindsey Fancy wrote: > >> Hi Donald, >> >> This was not done by me so I'm not sure what happened. I am happy to get >> on the line with you to re-initiate this process at your convenience. >> >> Thanks, >> >> Lindsey >> >> Sent from my iPhone >> >> On Aug 11, 2022, at 3:27 PM, Donald Fisher wrote: >> >> =EF=BB=BF >> Hi Lindsey, >> >> After speaking with Shaw, they stated that the customer rejected the por= t >> and that the customer intends to stay with Shaw. I spoke to Mohammad ID# >> W1D9, who confirmed with his support team that the port out request has >> been canceled by the customer/owner. Per Mohammad, a new port request wi= ll >> have to be submitted. >> >> >> Thanks, >> >> Donald Fisher >> >> >> -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > > 19448:611100 > --=20 Dennis Fancy, BSP Care Solutions Manager *Please note my email has changed:* dfancy@thekey.com TheKey.com [image: TheKey] --000000000000f1460005e90f0948 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great news. Thanks=C2=A0for the update Keith! Dennis=C2=A0 On Mon, Sep 19, 20= 22 at 2:11 PM Keith Moore < itsup= port@thekey.com > wrote: Hello all, We finally have porting confirmation from Shaw! 204-489-6000 is set to port over to 8x8 on 9/21/22 at 11:3= 0 AM ET.