--0000000000003caf580627861fae Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable With Julianna, I'm not sure what we can do. Because she has her old phone listed on her account, there's nothing I can do on my side. She will need to contact them to have the old phone removed from the account. I will check on the others for you. Thanks, Anotte On Fri, Nov 22, 2024 at 11:11=E2=80=AFAM Abby Cnossen = wrote: > Hi Anotte, > > I have several caregiver managers who are not able to log into their uber > and some others who state that they do not have the correct access. I put > together a spreadsheet below to assist in communication. Please reach out > to me if you have any questions. I would be happy to get on a meeting to > help support. > > Julianna Brown has contacted UBER support but was still unable to log in= . > Is there anything else that we can do to get her access? > Uber Access - Midwest > > > *If at all possible to have this completed for at least Julianna, Lluvia, > Carrie and myself that would be incredibly helpful. * > > Thank you, > > > On Mon, Nov 18, 2024 at 4:20=E2=80=AFPM HR Service Center Support HRServiceCenter@thekey.com> wrote: > >> Thank you Anotte! >> >> >> *Please share your experience -*Click here to complete a 3-question >> survey >> >> >> [#INC-142667]:424188:fs >> > > > -- > *Abby Cnossen* > Manager of Quality and Service > Call or text: 616-271-8243 > TheKey.com > --=20 *Anotte Francois* *Disbursements Sr. Director* *anotte.francois@thekey.com * [image: TheKey] --0000000000003caf580627861fae Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable With Julianna, I'm not sure what we can do. Because sh= e has her old phone listed on her account, there's nothing I can do on = my side. She will need to contact them to have the old p= hone removed from the account. I will check on the= others for you. Thanks, = Anotte On Fri, Nov 22, 2024 at 11:11=E2= =80=AFAM Abby Cnossen < acnossen@t= hekey.com > wrote: Hi Anotte,=C2=A0 I have=C2= =A0several=C2=A0caregiver managers who are not able to log into their uber = and some others who state that they do not have the correct access. I put t= ogether a spreadsheet below to assist in communication. Please reach out to= me if you have any questions. I would be happy to get on a meeting to help= support. =C2=A0Julianna Brown has contacted UBER = support but was still unable to log in. Is there anything else that we can = do to get her access?=C2=A0 Uber Access - Midwest = If at all possible to have this completed for at least Julianna, Lluvia, Ca= rrie and myself that would be incredibly helpful.=C2=A0 Thank you, On Mon, Nov 18, 2024 at 4:20=E2=80= =AFPM HR Service Center Support < HRServiceCenter@thekey.com > wrote: =09 Thank you Anotte!=C2=A0 <span style=3D"font-size:14px;color:rgb(192,