--000000000000c6844806284e2104 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Annotte, Could you provide me with an update on this for all apart from Julianna. On Fri, Nov 22, 2024 at 3:21=E2=80=AFPM Anotte Francois wrote: > With Julianna, I'm not sure what we can do. Because she has her old phone > listed on her account, there's nothing I can do on my side. > > She will need to contact them to have the old phone removed from the > account. > > I will check on the others for you. > > Thanks, > > Anotte > > > > On Fri, Nov 22, 2024 at 11:11=E2=80=AFAM Abby Cnossen wrote: > >> Hi Anotte, >> >> I have several caregiver managers who are not able to log into their ube= r >> and some others who state that they do not have the correct access. I pu= t >> together a spreadsheet below to assist in communication. Please reach ou= t >> to me if you have any questions. I would be happy to get on a meeting to >> help support. >> >> Julianna Brown has contacted UBER support but was still unable to log >> in. Is there anything else that we can do to get her access? >> Uber Access - Midwest >> >> >> *If at all possible to have this completed for at least Julianna, Lluvia= , >> Carrie and myself that would be incredibly helpful. * >> >> Thank you, >> >> >> On Mon, Nov 18, 2024 at 4:20=E2=80=AFPM HR Service Center Support > HRServiceCenter@thekey.com> wrote: >> >>> Thank you Anotte! >>> >>> >>> *Please share your experience -*Click here to complete a 3-question >>> survey >>> >>> >>> [#INC-142667]:424188:fs >>> >> >> >> -- >> *Abby Cnossen* >> Manager of Quality and Service >> Call or text: 616-271-8243 >> TheKey.com >> > > > -- > > *Anotte Francois* > > *Disbursements Sr. Director* > > *anotte.francois@thekey.com * > > [image: TheKey] > --=20 *Abby Cnossen* Manager of Quality and Service Call or text: 616-271-8243 TheKey.com --000000000000c6844806284e2104 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Annotte, Could you provide me with a= n update on this for all apart from Julianna. On= Fri, Nov 22, 2024 at 3:21=E2=80=AFPM Anotte Francois < anotte.francois@thekey.com > wrote: Wit= h Julianna, I'm not sure what we can do. Because she has her old phone = listed on her account, there's nothing I can do on my side. She will need to contact them to have the old phone removed from th= e account. I will check on the others for you. Thanks, Anotte On Fri, Nov 22, 2024 at 11:11=E2=80=AFAM Abby Cnossen= < acnossen@thek= ey.com > wrote: Hi Anotte,=C2=A0 I have=C2=A0seve= ral=C2=A0caregiver managers who are not able to log into their uber and som= e others who state that they do not have the correct access. I put together= a spreadsheet below to assist in communication. Please reach out to me if = you have any questions. I would be happy to get on a meeting to help suppor= t. =C2=A0Julianna Brown has contacted UBER support= but was still unable to log in. Is there anything