--000000000000e3b50e062d930fe0 Content-Type: multipart/alternative; boundary="000000000000e3b50d062d930fdf" --000000000000e3b50d062d930fdf Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great! When should we expect to hear from you? Will Reid Partner wreid@thekey.com 513-707-2304 TheKey.com [image: TheKey] On Fri, Feb 7, 2025 at 2:18=E2=80=AFPM wrote: > Hi Will, > > > > Thank you for reaching out here! We are making our way through the > different Regional Directors locations. As we are sharing the data in a > phased approach. I will set some time with you, Steve, and Tim and we can > share the data we have and explain next steps. > > > > > > Thank you, > > > > *Michelle Schefter* > > (Formally Michelle Kenaga) > > Senior Manager Billing and Submissions > > Direct line: (408) 831-0579 > > michelle.kenaga@thekey.com > > [image: TheKey] > > > > *From:* Will Reid > *Sent:* Friday, February 7, 2025 10:55 AM > *To:* Jeannie Ortiz > *Cc:* Michelle Schefter ; Miranda Norman miranda.norman@thekey.com>; Steve Sudberry ; > Timothy Thomas > *Subject:* Re: LTCi > > > > Great. > > Please invite me and Steve Sudberry to the call. > > > > Thanks, > > > > > > > *Will Reid * > > Partner > > wreid@thekey.com > > 513-707-2304 > > *TheKey.com * > > [image: Image removed by sender. TheKey] > > > > > > On Fri, Feb 7, 2025 at 1:49=E2=80=AFPM Jeannie Ortiz > wrote: > > Hi Will, > > > > I apologize for the delay in my response. I believe the information you > received may have originated from the claims and submission department. I > will include them. Clients possess benefit amounts, and certain carriers > have established processes for increasing hours, as providers conduct the= ir > own assessments of clients to determine their need for care. If you would > like, we can schedule a meeting to discuss this matter in greater detail.= I > am adding Miranda and Michelle to assist you with the report you are > seeking. > > > > On Fri, Feb 7, 2025 at 1:29=E2=80=AFPM Will Reid wrote= : > > Tim, > > Any suggestions? We'd like to utilize this strategy. > > > > Thanks, > > > *Will Reid * > > Partner > > wreid@thekey.com > > 513-707-2304 > > *TheKey.com * > > [image: Image removed by sender. TheKey] > > > > > > On Mon, Jan 20, 2025 at 3:59=E2=80=AFPM Will Reid wrot= e: > > Hello Jeannie, > > Are you able to assist us with this or is there someone else you suggest > we contact? > > > > Thanks, > > > *Will Reid * > > Partner > > *Please note my email has changed: * > > wreid@thekey.com > > 513-707-2304 > > *TheKey.com * > > [image: Image removed by sender. TheKey] > > > > > > On Tue, Jan 7, 2025 at 12:52=E2=80=AFPM Will Reid wrot= e: > > Jeannie, > > Steve Sudberry and I liked an idea one of the west coast teams mentioned > on our November bonus results call. They had your LTCi dept give them dat= a > on their client policies like max daily benefits for opportunities to > upsell based on their specific policy. Can you assist us with this? > >