Re: Fwd: 8x8 Issue Not Resolved - [#556322]

From
June Lapointe <jlapointe@thekey.com>
To
Mark Warner <itsupport@thekey.com>
CC
tt@thekey.com, jlapointe@homecareassistance.com
Date
Wed, 15 Nov 2023 11:09:31 -0500
Folder
INBOX
--000000000000ca9152060a3321f8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sorry Mark, Force of habit when I'm not on shift. I've switched to available. Sincerely, June Lapointe On-call Manager Office 519-954-2111 TheKey.ca [image: TheKey] On Wed, Nov 15, 2023 at 10:41=E2=80=AFAM Mark Warner = wrote: > Hi June, > 8x8 reporting currently shows you in a Do Not Disturb / Busy status. > Could you change your status to Available and let me know when you have > done that? I'd like to do some testing in order to get you working > correctly on 8x8. > > Thanks, > Mark Warner > > > On Tue, 14 Nov at 6:00 PM , Subham Banerjee wrote: > Hi Timothy, > > As we discussed over the call =E2=80=8BI am assigning the ticket to next = level. > Kindly use the Desktop application in between this time. > > > Warm Regards, > > *Subham Banerjee* > Service Desk Engineer > Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com > TheKey.com > [image: TheKey] > > > On Tue, 14 Nov at 5:41 PM , JuneLapointe > wrote: > Actually, I just realized you are in the States and I will get charged > roaming fees. Try my 8x8 again. > > Sincerely, > June Lapointe > On-call Manager > Office 519-954-2111 > TheKey.ca > > [image: TheKey] > > > On Tue, Nov 14, 2023 at 5:37=E2=80=AFPM June Lapointe > wrote: > >> Call on my personal cell. 519-222-7086. >> >> Sincerely, >> June Lapointe >> On-call Manager >> Office 519-954-2111 >> TheKey.ca >> >> [image: TheKey] >> >> >> On Tue, Nov 14, 2023 at 5:32=E2=80=AFPM Subham Banerjee >> wrote: >> >>> Hi June, >>> >>> I tried to reach you on 519-954-2113, >>> Kindly let me know once you available. >>> >>> >>> Warm Regards, >>> >>> *Subham Banerjee* >>> Service Desk Engineer >>> Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Tue, 14 Nov at 5:07 PM , Subham Banerjee >>> wrote: >>> Hi June, >>> >>> Sure, Kindly allow me some moments. >>> I will reach out to you. >>> >>> >>> Warm Regards, >>> >>> *Subham Banerjee* >>> Service Desk Engineer >>> Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com >>> TheKey.com >>> [image: TheKey] >>> >>> >>> 556322:611100 > --000000000000ca9152060a3321f8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sorry Mark, Force of habit when I&#39;m= not on shift. I&#39;ve switched to available. Sincerely, June Lapointe On-call Manager Office 519-954-2111 TheKey.ca =C2=A0=C2=A0 <img alt=3D"TheKey" src=3D"https://lh3.googleusercontent= .com/JmJVcZBwrm4q-VVwu-OBspMVl2A3yZRZSrqEsojg5IM03xvqrkGxMX9jREwXZKaNWNSUrm= Qf8I0RpFqV0TFwzNzcuxmSSq9HLBgsWVmjG8fMwCRKXdsYpO1p7L3XPkPGfIebDZS80tnyW5r1E= Tc1Bio" width=3

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