Re: Fwd: 8x8 Issue Not Resolved - [#556322]

From
Mark Warner <itsupport@thekey.com>
To
tt@thekey.com
CC
jlapointe@thekey.com, jlapointe@homecareassistance.com
Date
Wed, 15 Nov 2023 15:41:53 +0000
Folder
INBOX
----==_mimepart_6554e6c19ef9b_22c2b2658678988488522ab Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi June, 8x8 reporting currently shows you in a Do Not Disturb / Busy st= atus. =C2=A0Could you change your status to Available and let me know whe= n you have done that? =C2=A0I'd like to do some testing in order to get y= ou working correctly on 8x8. Thanks,=C2=A0 Mark Warner = = On Tue, 14 Nov at 6:00 PM , Subham Banerjee wr= ote: = = Hi Timothy,=C2=A0 = = As we discussed over the call =E2=80=8BI am assigning the ticket to next= level. = Kindly use the Desktop application in between this time. = = = = = = Warm Regards, = = Subham Banerjee = Service Desk Engineer = = Contact IT Support 8am-9pm est @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.= com = = TheKey.com = = = =C2=A0 = = = = = = On Tue, 14 Nov at 5:41 PM , JuneLapointe wrote: Actually, I just realized you are in the Sta= tes and I will get charged roaming fees. Try my 8x8 again. = Sincerely, June Lapointe = On-call Manager = Office 519-954-2111 = TheKey.ca=C2=A0=C2=A0 = = = = = = = On Tue, Nov 14, 2023 at 5:37=E2=80=AFPM June Lapointe wrote: = = = Call on my personal cell. 519-222-7086. = Sincerely, June Lapointe = On-call Manager = Office 519-954-2111 = TheKey.ca=C2=A0=C2=A0 = = = = = = On Tue, Nov 14, 2023 at 5:32=E2=80=AFPM Subham Banerjee wrote: = = = = = Hi June, = = I tried to reach you on 519-954-2113, = Kindly let me know once you available. = = = = = Warm Regards, = = Subham Banerjee = Service Desk Engineer = = Contact IT Support 8am-9pm est @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.= com = TheKey.com = = =C2=A0 = = = = = = On Tue, 14 Nov at 5:07 PM , Subham Banerjee wr= ote: = = Hi June, = = Sure, Kindly allow me some moments. = I will reach out to you. = = = = = = Warm Regards, = = Subham Banerjee = Service Desk Engineer = = Contact IT Support 8am-9pm est @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.= com = TheKey.com = = =C2=A0 ----==_mimepart_6554e6c19ef9b_22c2b2658678988488522ab Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi June, 8x8 reporting currently shows you in a Do Not Disturb / = Busy status. =C2=A0Could you change your status to Available and let me k= now when you have done that? =C2=A0I'd like to do some testing in order t= o get you working correctly on 8x8. Thanks,=C2=A0 Mark Warner On Tue, 14 Nov at 6:00 PM , Subham Banerjee = &lt;itsupport@thekey.com&gt; wrote: Hi Timothy,=C2=A0 As we discussed over the call =E2=80=8BI am assigning th= e ticket to next level. Kindly use the Desktop application in between this time.= Warm Regards, Subham Banerjee Service Desk Engineer Contact IT Support 8am-9pm est @ (888)838-1955 =C2=A0| <span st

Thread (1)