--00000000000035853706179229bc Content-Type: multipart/alternative; boundary="00000000000035853506179229bb" --00000000000035853506179229bb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon All, Happy Friday! All remaining Montreal clients have been sent the Go-live email blast. Please note that we will be sending a 2nd round of Go-Live emails this upcoming Monday 5/6/2024. Please let me know if you have any questions Thank you, Lito Delapena Help Desk Manager * Please note my email has changed: * lito.delapena@thekey.com 619-722-8561 Ext. 190013 TheKey.com [image: TheKey] On Fri, May 3, 2024 at 7:43=E2=80=AFAM wrote: > Hi Joey > > > > We can set them all up to receive invoices if you think neither will be > upset by getting them. The only somewhat tricky part is picking the Payer= , > is there a primary contact you talk to in the list for each below? If not > we can just pick one and let it flush itself out. > > > > > > Kind regards- > > > > Elizabeth Clark > > Director > > CI & Transformation > > Long Term Care Insurance Onboarding > > Collections > > Billing Help Desk > > > > *TheKey* > > Office|Cell : 619-822-4855 > > eclark@thekey.com > > > > *TheKey.com * > > > > [image: TheKey] > > > > > > > > > > > > > > *From:* Joey Taylor > *Sent:* Friday, May 3, 2024 6:37 AM > *To:* Timothy Thomas > *Cc:* Alyson Rohane ; Lito Delapena lito.delapena@thekey.com>; eclark@thekey.com; Laszlo Kovacs laszlo.kovacs@thekey.com>; gerard.draetta@thekey.com > *Subject:* Re: CAD Email #1 Communication - 04/19/2024 > > > > Good Morning, > > > > I was discussing this with Tim and I believe none of the Montreal clients > will be accurate with the "primary contact" as this was never information > we collected in the past as multiple family members were able to get acce= ss > to billing. This may end up being a bigger issue. Perhaps we can collect > this information when we send out communication concerning VersaPay? > > Thank you, > > > > On Thu, May 2, 2024 at 9:29=E2=80=AFAM Timothy Thomas wro= te: > > Joey, please email each account individually. Let them know we need 1 > primary email address for access to our Versapay portal and which account > we should use. > > > > @Alyson Rohane once set up, the other accounts > will receive the invoice as well, correct? > > > > On Wed, May 1, 2024 at 7:58=E2=80=AFPM Alyson Rohane > wrote: > > Hey, @Joey Taylor and @Timothy Thomas > can you please confirm the primary contact for each > customer? > > > > Hi, @Lito Delapena can you please confirm > when you have sent out the remaining emails to Montreal? > > > > *1. Chateau Sur Le Lac Residence: * > info@chateausurlelac.com > nurses@chateausurlelac.com > dsi@chateausurlelac.com > *2. Erna Medeke:* > > judyg@rogers.com > jackie22gal@gmail.com > *3. Residence Lumia:* > jsantiago@cogir.net > ssivaraman@cogir.net > blarose@cogir.net > mfbrasseur@cogir.net > jnmianziula@cogir.net > > > > *8. Maxwell Residence:* > farzad@maxwellresidenc