Re: French Translation Requirements in Canada

From
Kahl Orr <korr@homecareassistance.com>
To
Steve Koyanagi <skoyanagi@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Nina Kani <nkani@homecareassistance.com>, Andy Feldman <afeldman@thekey.com>, Development Team <dev@thekey.com>
Date
Tue, 14 Jun 2022 15:06:29 -0400
Folder
INBOX
Thank you so much Steve.

Given this context, I believe it will make sense to have the French
translated content available in all Canadian markets.

Andy, I will include this in U7's SOW, please let me know if/when you'd
like to discuss further.

Talk soon,


Kahl Orr
* Please note my email has changed: *
korr@thekey.com <https://brand.thekey.com/esg/korr@thekey.com>
+1-610-507-7863
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>


On Tue, Jun 14, 2022 at 2:39 PM Steve Koyanagi <skoyanagi@thekey.com> wrote:

> Team,
>
> I had an initial discussion with Quebec counsel.  The short answer is that
> pursuant to Quebec's Charter of the French Language law, websites for
> businesses operating in Quebec need to be available in French and the
> quality of the French content needs to be at least equivalent to the
> English version.
>
> In addition, while Quebec has a specific law on point, here is some
> information related to other provinces we do business in:
>
> Manitoba - officially a bilingual province (English/French)
>
> Ontario - certain areas of Ontario are officially bi-lingual
> (English/French)
>
> Alberta, Nova Scotia - Officially English speaking provinces, but permit
> services in French or other languages.
>
> That being the case, we may want to have a French translation version
> available in other provinces and not just Quebec.
>
> If there are additional questions, please let me know and I am happy to
> jump on a call and/or loop in Quebec counsel as needed as well.
>
> Thanks.
>
>
>
>
>
> On Fri, Jun 10, 2022 at 6:49 AM Kahl Orr <korr@homecareassistance.com>
> wrote:
>
>> Thanks Steve and Tim, I'll cancel our call until you've checked with
>> Quebec counsel and are ready to review.
>>
>> Happy Friday and talk soon,
>>
>>
>> Kahl Orr
>> * Please note my email has changed: *
>> korr@thekey.com <https://brand.thekey.com/esg/korr@thekey.com>
>> +1-610-507-7863
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>> On Thu, Jun 9, 2022 at 4:57 PM Steve Koyanagi <skoyanagi@thekey.com>
>> wrote:
>>
>>> Thanks, Tim and Kahl.  I'd like to obtain the opinion of our Quebec
>>> counsel and then set up an internal call.  I'll reach out today and then
>>> can we schedule a call likely for later next week?  I'll keep you
>>> apprised.
>>>
>>> On Thu, Jun 9, 2022 at 1:56 PM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>>> Thanks Kahl.
>>>>
>>>> For some added context, the province of Quebec has recently passed Bill
>>>> 96 which is meant to further protect the French language and govern the way
>>>> businesses operate and market their services. It would suggest we consult
>>>> with an outside council familiar with this matter.
>>>>
>>>> See link below for more information:
>>>>
>>>>
>>>> https://gowlingwlg.com/en/insights-resources/articles/2022/quebec-bill-96-impacts-and-key-considerations/
>>>>
>>>> On Thu, Jun 9, 2022 at 3:27 PM Kahl Orr <korr@homecareassistance.com>
>>>> wrote:
>>>>
>>>>> Hi Nina and Steve,
>>>>>
>>>>> We are finalizing our plan for thekey.CA Canadian website launch
>>>>> <https://docs.google.com/spreadsheets/d/1KDWDYwJaqNkUQiPIO-TT3uj-qEP7sEs4Xb64OzJGdjM/edit?usp=sharing>
>>>>> and wanted to check with you on the legal requirements for French
>>>>> translations.
>>>>>
>>>>> We're under the impression there are requirements for French
>>>>> translated content, at least in some Canadian geos.
>>>>>
>>>>> Are you available to meet with Andy, Tim and I to align on what these
>>>>> requirements are? I've sent over an invite for Monday 6/13 at 3pm EST -
>>>>> please let me know if we must find another time.
>>>>>
>>>>> Thanks and talk soon,
>>>>>
>>>>>
>>>>> Kahl Orr
>>>>> * Please note my email has changed: *
>>>>> korr@thekey.com <https://brand.thekey.com/esg/korr@thekey.com>
>>>>> +1-610-507-7863
>>>>> TheKey.com <https://www.thekey.com/>
>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>
>>>>
>>>>
>>>> --
>>>> Tim Thomas
>>>> Head of Canada Division
>>>> *Please note my email has changed:*
>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>> (514) 591-9387
>>>> TheKey.com <https://www.thekey.com/>
>>>> [image: TheKey] <https://www.thekey.com/>
>>>>
>>>

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