RE: Weekly VA Metrics 6/6/25

This is a multipart message in MIME format. ------=_NextPart_000_0332_01DBD6CD.B6A83BC0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0333_01DBD6CD.B6A83BC0" ------=_NextPart_001_0333_01DBD6CD.B6A83BC0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Providing clarification on the credentialing reminder below: =20 As a reminder, our credentialing is completed at the state level, = meaning we are approved to operate under a specific Tax ID and NPI = within that state. If a location within the same state is operating under a different Tax = ID or NPI, it may not automatically be covered under our existing = credentialing. As a result, it=E2=80=99s possible to have some locations = credentialed and others not, even within the same state. =20 Example: This is currently the case in South Carolina and Ohio. =20 Let=E2=80=99s continue focusing on expanding within the markets where we = are already credentialed to ensure compliance and efficient onboarding. =20 Best Regards, =20 Miranda Norman Claims and Submissions Manager | TheKey Direct Line: 901-593-1433 =20 =20 =20 From: miranda.norman@thekey.com =20 Sent: Friday, June 6, 2025 9:49 AM To: 'Audra Williams' ; 'Tiffany Silton' = ; 'Ashley Mirone' ; = RegionalDirectors@thekey.com; SalesLeadership@thekey.com; = GeneralManagers@thekey.com Cc: 'Michelle Schefter' ; 'Dylan Hodson' = ; 'Miranda Norman' ; = 'Jeannie Ortiz' ; 'DeAnna Brown' = ; 'Alejandro Aponte' ; 'Loc = Tran' ; 'Laszlo Kovacs' ; = fpa@thekey.com; 'Mansi Mehta' Subject: Weekly VA Metrics 6/6/25 =20 Hi All, =20 Please see attached for the weekly VA metrics for Week 06/06/25, viewed = from a Billing and Accounts Receivable perspective, as well as the = Year-to-Date (YTD) VA stats (excel sheet provided). Exciting Update! Los Angeles and Houston have officially started servicing their first VA = clients! =F0=9F=8E=89 This is a significant milestone and a testament to = the hard work and dedication of our teams in those regions. As a reminder, our credentialing is done a