Re: Weekly VA Metrics 6/6/25

From
Audra Williams <audraw@thekey.com>
To
miranda.norman@thekey.com
CC
Tiffany Silton <tsilton@thekey.com>, Ashley Mirone <amirone@thekey.com>, RegionalDirectors@thekey.com, SalesLeadership@thekey.com, GeneralManagers@thekey.com, Michelle Schefter <michelle.kenaga@thekey.com>, Dylan Hodson <dylan.hodson@thekey.com>, Jeannie Ortiz <jeannie.ortiz@thekey.com>, DeAnna Brown <deanna.brown@thekey.com>, Alejandro Aponte <aaponte@thekey.com>, Loc Tran <ltran@thekey.com>, Laszlo Kovacs <laszlo.kovacs@thekey.com>, fpa@thekey.com, Mansi Mehta <mmehta@thekey.com>
Date
Fri, 6 Jun 2025 09:
Folder
INBOX
--000000000000638cae0636ea2580 Content-Type: multipart/alternative; boundary="000000000000638cad0636ea257f" --000000000000638cad0636ea257f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you, Miranda! We appreciate all the effort! Best, On Fri, Jun 6, 2025 at 7:28=E2=80=AFAM wrote: > *Providing clarification on the credentialing reminder below:* > > > > As a reminder, our credentialing is completed at the *state level*, > meaning we are approved to operate under a specific *Tax ID and NPI* > within that state. > > If a location within the same state is operating under a *different Tax > ID or NPI*, it may not automatically be covered under our existing > credentialing. As a result, it=E2=80=99s possible to have *some locations > credentialed and others not*, even within the same state. > > > > *Example:* This is currently the case in *South Carolina and Ohio*. > > > > Let=E2=80=99s continue focusing on expanding within the markets where we = are > already credentialed to ensure compliance and efficient onboarding. > > > > Best Regards, > > > > *Miranda Norman* > > Claims and Submissions Manager | *TheKey* > > Direct Line: 901-593-1433 > > > > > > > > *From:* miranda.norman@thekey.com > *Sent:* Friday, June 6, 2025 9:49 AM > *To:* 'Audra Williams' ; 'Tiffany Silton' tsilton@thekey.com>; 'Ashley Mirone' ; > RegionalDirectors@thekey.com; SalesLeadership@thekey.com; > GeneralManagers@thekey.com > *Cc:* 'Michelle Schefter' ; 'Dylan Hodson' dylan.hodson@thekey.com>; 'Miranda Norman' ; > 'Jeannie Ortiz' ; 'DeAnna Brown' deanna.brown@thekey.com>; 'Alejandro Aponte' ; 'Loc > Tran' ; 'Laszlo Kovacs' ; > fpa@thekey.com; 'Mansi Mehta' > *Subject:* Weekly VA Metrics 6/6/25 > > > > Hi All, > > > > Please see attached for the weekly VA metrics for Week 06/06/25, viewed > from a Billing and Accounts Receivable perspective, as well as the > Year-to-Date (YTD) VA stats (excel sheet provided). > > *Exciting Update!* > *Los Angeles and Houston* have officially started servicing their first > VA clients! =F0=9F=8E=89 This is a significant milestone and a testament = to the > hard work and dedication of our teams in those regions. > > As a reminder, our credentialing is done at the *state level*, so let's > stay focused on expanding within the markets where we are already > credentialed. > > Love seeing this momentum=E2=80=94*let=E2=80=99s keep the growth going*! > > We=E2=80=99ve updated our *VA Credentialing Spreadsheet* and added a new = tab > labeled *Full NPI List* to make it easier to identify NPIs in a more > user-friendly format. This should help eliminate any confusion surroundin= g > NPIs. *Link Located Here. > * > > > > *Quick Reminders Regarding NPIs:* > > - *NPI Changes as of August 2024:* > - *TheKey of California:* Updated from NPI *1851647374* to > *1700539632*. > - Current authorizations under the old NPI remain valid and will > transition upon renewal. > - New and renewed authorizations are being processed under the > updated NPI. > - *TheKey of Washington:* Correct NPI is *1811640139* (previously > using California=E2=80=99s old NPI). There are no issues with addre= sses in > *Triwest*. > > > > We=E2=80=99ve also included a quick *FAQ guide* in the attached PowerPoin= t to > address common questions and help guide you on how to best get updates fo= r > VA credentialing, authorizations, and other related topics. > > > > As always, our team is committed to maintaining a strong, transparent, an= d > collaborative relationship. We=E2=80=99ve built tools like the credential= ing > tracker and weekly metrics to provide real-time visibility, and we=E2=80= =99re > always happy to provide additional support where needed. > > > > Please let me know if you have any questions. If you=E2=80=99d like to sc= hedule a > monthly touchpoint to review the metrics together, I=E2=80=99d be happy t= o > coordinate a time that works for everyone. > > > > > > > > Best Regards, > > > > *Miranda Norman* > > Claims and Submissions Manager | *TheKey* > > Direct Line: 901-593-1433 > > > > > > > --=20 *Audra N. Williams* Director, Divisional Operations | TheKey Mobile: 425.757.7027 --000000000000638cad0636ea257f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable 

Thread (2)