Re: Client Mrs. Iadipaolo

From
Michelle Hudgins <michelle.hudgins@thekey.com>
To
Nikita Moreau <nmoreau@thekey.com>, Collections Team <collectionsteam@thekey.com>, Timothy Thomas <tt@thekey.com>
CC
Joey Taylor <joey.taylor@thekey.com>
Date
Fri, 16 Aug 2024 11:43:14 -0400
Folder
INBOX
--000000000000e58a26061fced135 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Nikita, I am circling back with you for an update. Has this been resolved? Best, Michelle Hudgins On Thu, Aug 8, 2024 at 10:00=E2=80=AFAM Michelle Hudgins wrote: > Good Morning, > > I received a voice message from son Fabio stating that he has not receive= d > a call from you. > > He would like to have this resolved before he pays the outstanding > balance. > > Best, > Michelle Hudgins > > On Tue, Aug 6, 2024 at 4:49=E2=80=AFPM Michelle Hudgins michelle.hudgins@thekey.com> wrote: > >> Thank you. >> >> On Tue, Aug 6, 2024 at 4:40=E2=80=AFPM Nikita Moreau wrote: >> >>> Ok thank you. We will call the client. >>> >>> -- >>> >>> *Nikita Moreau* >>> >>> Gestionnaire des Aides-Soignants / Caregiver Manager >>> >>> nmoreau@TheKey.com >>> >>> 514-907-5065 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> >>> >>> >>> On Tue, Aug 6, 2024 at 4:36=E2=80=AFPM Michelle Hudgins >> michelle.hudgins@thekey.com> wrote: >>> >>>> Good Afternoon, >>>> >>>> I spoke to Fabio. He would like to speak with you directly. >>>> >>>> He believes that the information provided is incorrect. >>>> >>>> Please contact him at 514-515-6726. >>>> >>>> Best, >>>> >>>> Michelle Hudgins >>>> >>>> On Tue, Aug 6, 2024 at 11:04=E2=80=AFAM Nikita Moreau >>>> wrote: >>>> >>>>> As per the document provided by the client, they are entitled to 4 >>>>> hours of Cheques Emploie per week at $19 per hour ($77 weekly reducti= on). I >>>>> have attached the document below. >>>>> As per the invoices you sent, I see that this was removed so I am >>>>> unsure where the issue is? >>>>> -- >>>>> >>>>> *Nikita Moreau* >>>>> >>>>> Gestionnaire des Aides-Soignants / Caregiver Manager >>>>> >>>>> nmoreau@TheKey.com >>>>> >>>>> 514-907-5065 >>>>> >>>>> TheKey.ca >>>>> >>>>> [image: TheKey] >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> On Tue, Aug 6, 2024 at 11:01=E2=80=AFAM Nikita Moreau >>>>> wrote: >>>>> >>>>>> Hi Michelle, they actually receive 4 hours weekly through cheque >>>>>> emploi which equals $77.08. I don't see any issues in their invoices= ? >>>>>> -- >>>>>> >>>>>> *Nikita Moreau* >>>>>> >>>>>> Gestionnaire des Aides-Soignants / Caregiver Manager >>>>>> >>>>>> nmoreau@TheKey.com >>>>>> >>>>>> 514-907-5065 >>>>>> >>>>>> TheKey.ca >>>>>> >>>>>> [image: TheKey] >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Tue, Aug 6, 2024 at 10:52=E2=80=AFAM Michelle Hudgins >>>>> michelle.hudgins@thekey.com> wrote: >>>>>> >>>>>>> Hi, >>>>>>> >>>>>>> The son states that the invoices have had errors. >>>>>>> >>>>>>> Per his agreement, we should only be charging him for 3 days and >>>>>>> the 4 days is to be reimbursed through the government. >>>>>>> >>>>>>> Best, >>>>>>> Michelle Hudgins >>>>>>> >>>>>>> On Tue, Aug 6, 2024 at 9:55=E2=80=AFAM Nikita Moreau >>>>>>> wrote: >>>>>>> >>>>>>>> Hi Michelle, could you please let me know what invoices client Mrs= . >>>>>>>> Iadipaolo is disputing from Montr

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