This is a multipart message in MIME format. ------=_NextPart_000_00AC_01DAA5ED.EB777E40 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tammi, =20 Good morning. Please move forward with the Demand Letter for Janet Young = by the close of business today. We had given her until the end of the = week to make payment and that did not happen. Please let me know if = there is anything that you need from me to put the letter together. = Thank you.=20 =20 Gerard =20 From: Tammi Franzese =20 Sent: Tuesday, May 7, 2024 11:27 AM To: eclark@thekey.com Cc: gerard.draetta@thekey.com; Michelle Hudgins = Subject: Re: FW: Janet Yount - Coat Damage- Insurance Coverage =20 Good Morning Liz, =20 You got it. I'll update the tracker and create a folder too. =20 Best, Tammi Franzese Senior Corporate Paralegal | TheKey 813.521.5269 =20 =20 =20 On Tue, May 7, 2024 at 7:44=E2=80=AFAM > wrote: Hi Tammi- =20 Can we draft a demand letter to send to this client, please? = It=E2=80=99s below our typical amount but Laszlo would like us to pursue = at least the letter and see how it goes. =20 Elizabeth Clark=20 Director =20 =20 =20 From: Laszlo Kovacs >=20 Sent: Monday, May 6, 2024 5:01 PM To: eclark@thekey.com =20 Subject: Re: Janet Yount - Coat Damage- Insurance Coverage =20 I=E2=80=99d support it. =20 On May 6, 2024, at 5:28=E2=80=AFPM, eclark@thekey.com = wrote: =EF=BB=BF I don=E2=80=99t disagree but they were on service for two weeks, and = services ended in 2023. We can have legal send a demand letter, if = you=E2=80=99ll support the effort based on the amount?=20 =20 From: Laszlo Kovacs >=20 Sent: Thursday, May 2, 2024 8:34 AM To: eclark@thekey.com =20 Subject: RE: Janet Yount - Coat Damage- Insurance Coverage =20 Hi Liz, =20 Heard back from our PLP broker=E2=80=A6this does sound like it would be = covered by our policy, but only up to a value of $1K, and that=E2=80=99s = not even considering our deductible. Would suggest we do not pursue this = through our PLP coverage. Also, the below details from Cherly sound to = me like a money grab by this client. If it were me, I=E2=80=99d tell = them since the coat was in the laundry basket the CG aced in a way that = was reasonable and we feel there is no fault on our end. Just my two = cents=E2=80=A6 =20 Thanks, =20 From: eclark@thekey.com eclark@thekey.com>=20 Sent: Wednesday, May 1, 2024 11:59 AM To: 'Laszlo Kovacs' = laszlo.kovacs@thekey.com> Subject: FW: Janet Yount - Coat Damage- Insurance Coverage =20 Hello Laszlo =20 Can you help determine if this damage is covered by insurance where we = could help to offset the w/o we will take here? =20 Elizabeth Clark=20 Director =20 =20 =20 From: Cheryl Cartwright = ccartwright@thekey.com>=20 Sent: Wednesday, May 1, 2024 9:37 AM To: gerard.draetta@thekey.com Cc: eclark@thekey.com Subject: Re: Janet Yount - Coat =20 Hi Gerard, =20 Please see attached. I am not sure if you were part of the other thread = but I did contact Celine who did not recogni