--00000000000078c1a505feb937a9 Content-Type: multipart/alternative; boundary="00000000000078c1a305feb937a8" --00000000000078c1a305feb937a8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I have made the changes in SF to make Taylor the opp owner as well as give her the conversion credit. Will this be reflective in the revised bonus? On Wed, Jun 21, 2023 at 5:07=E2=80=AFPM Benjamin Lewis wrote: > I believe there needs to be a profile merge completed in Salesforce, as > the revenues are associated with this opportunity, but no one is tagged t= o > it: > > > https://homecareassistance.lightning.force.com/lightning/r/Opportunity/00= 67V000028wkm6QAA/view > > On Wed, Jun 21, 2023 at 2:05=E2=80=AFPM Sarah Temple > wrote: > >> @Benjamin Lewis Joey did also mention that >> it does look that Taylor Cleland is missing client Anthony Griese as it = is >> still not populating as a start of care in AP. >> Are you able to look into that one? >> >> On Wed, Jun 21, 2023 at 4:41=E2=80=AFPM Sarah Temple >> wrote: >> >>> Hi Joey, >>> >>> The DART team calculates utilization within the first 14 days (two >>> weeks). They combine 20 hours (week 1) + 20 hours (week 2) to get to th= e 40 >>> hours. The idea behind this is that one week might have more hours than= the >>> other. Being over or under the 40 mark determines Cheetah instead of Be= e or >>> Elephant instead of Turtle. They then also look at whether they are cli= ents >>> that are over/under the 31 day mark to determine Elephant instead of >>> Cheetah or Turtle instead of bee. That's why they actualize 49 days aft= er >>> the SOC to give in a buffer to determine tenure. >>> >>> Starting with June bonuses we will be calculating as such: >>> The DART team calculates utilization within the first 14 days (two >>> weeks). They combine 30 hours (week 1) + 30 hours (week 2) to get to th= e 60 >>> hours. This determines Cheetah instead of Bee or Elephant instead of >>> Turtle. They then also determine whether they are clients that are >>> over/under the 31 day mark. >>> >>> Perhaps @Timothy Thomas or Angie can help provide >>> further clarification? >>> >>> >>> >>> On Tue, Jun 20, 2023 at 5:43=E2=80=AFPM Joey Taylor >>> wrote: >>> >>>> Good Afternoon, >>>> >>>> Any update on this? >>>> >>>> On Mon, Jun 19, 2023 at 5:30=E2=80=AFPM Joey Taylor >>>> wrote: >>>> >>>>> I have attached below the animal kingdom definitions prior to June >>>>> 1st, 2023. These designations should not be within the first 14 days = of >>>>> service but rather 31 days. >>>>> >>>>> Thanks you, >>>>> >>>>> [image: image.png] >>>>> >>>>> On Mon, Jun 19, 2023 at 5:25=E2=80=AFPM Benjamin Lewis >>>> benjamin.lewis@thekey.com> wrote: >>>>> >>>>>> For the animal kingdom portions, the definition of usage for the >>>>>> animal kingdom is measured over the first 14 days of service. If the= client >>>>>> had more than 40 hours of revenue generating service in that period = they >>>>>> are considered high utilization (C