Re: TheKey in Canada is ending the JazzHR contract

From
Elizabeth Kachur <elizabeth.kachur@thekey.com>
To
Jon Eckrich <jonathan.eckrich@thekey.com>
CC
Cheryl Cartwright <ccartwright@thekey.com>, Chuck Terlesky <cterlesky@thekey.com>, Elizabeth Manjarrez <emanjarrez@thekey.com>, Matt Vijayan <mvijayan@homecareassistance.com>, Monica Schmidt <monica.schmidt@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
2023-10-02 12:25:29
Folder
INBOX
--0000000000005cd9c20606c0bd78 Content-Type: multipart/alternative; boundary="0000000000005cd9c10606c0bd77" --0000000000005cd9c10606c0bd77 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I can explain, Jon. Super administrator rights are required for cancellation. Thank you for offering to support though. Liz On Mon, Oct 2, 2023 at 12:13 PM Jon Eckrich wrote: > Elizabeth, > > I don't see my name on the list but I believe I am an Admin of Jazz as > well; should I put through one of these requests? > > Thanks, > > Jon > > On Mon, Oct 2, 2023 at 1:47=E2=80=AFPM Elizabeth Kachur elizabeth.kachur@thekey.com> wrote: > >> Good morning. >> >> As a project manager in the HR department, I have been working with a >> team to move all hiring of caregivers to our company's preferred platfor= m, >> iCIMS. I am writing to inform you that, effective immediately, TheKey >> will be canceling our monthly contract with *JazzHR.* >> >> This should not be disruptive to the team as they have been using iCIMS >> for recruiting/hiring in the Canada offices since 8/28/23. The recruitin= g >> team manager, Jon Eckrich, has been working closely with the team and ha= s >> made this transition as smooth as possible. >> >> If you are wondering why am I sharing this with you, *your help is >> needed* for the termination of these accounts. >> >> >> I have outlined the important next steps that must be taken by the >> designated Super Admins for *each account*: >> 1. Requests for termination *must be made in writing* at least thirty >> (30) days prior to the end of the Service Term. >> >> 2. A termination request must be sent* via e-mail to the customer >> Billing Contact or JazzHR's customer success team at *CSM@jazzhr.com* . = *Please >> add Tim Thomas and me to the email sent to JazzHR for visibility. >> 3. After your request is received, accounts will be placed in >> "hibernation"for thirty (30) days once termination is requested. >> >> 4. We will need to confirm termination at the end of the hibernation >> period. >> >> Here are the accounts that I have on record for JazzHR. >> [image: Screenshot 2023-10-02 at 9.30.46 AM.png] >> >> If you have any questions or concerns, please do not hesitate to contact >> me. >> >> Thank you for your support. >> >> Best regards, >> Elizabeth Kachur >> Associate HR Project Manager >> elizabeth.kachur@TheKey.com >> >> > > -- > *Jon Eckrich* > Regional Recruiting Manager, Tri-State & Canada > 1450 US Route 22 > > West > Mountainside, New Jersey 07092 > 908.615.8276 > TheKey.com > > [image: TheKey] > --0000000000005cd9c10606c0bd77 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I can explain, Jon. Super administrator rights are required for cancellation.=C2= =A0 Thank you for offeri= ng to support though. Li= z=C2=A0 On Mon, Oct 2, 2023 at 12:13 PM Jon Eckrich &lt; jonathan.eckrich@thekey.com &gt; wrote: Elizabeth, I don&#39;t see my name on the list but I believe I am a

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