--00000000000040ec84062393dc76 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Derek, can you let Tim and I know if you have any questions and if we are able to move forward? Thanks! Audra Williams Director, Divisional Operations (425) 757-7027 TheKey.com [image: TheKey] On Thu, Oct 3, 2024 at 7:33=E2=80=AFAM Diego Castaneda wrote: > Hi Audra > Derek said he would reach out to discuss with the Midwest team. > > > > Thanks, > *Diego Castaneda* > Head of FP&A > > > On Thu, Oct 3, 2024 at 10:14=E2=80=AFAM Audra Williams wrote: > >> Good morning! Just checking back in on this to see if we have the go >> ahead. We would like to go live with the answering service on 11/4 as we >> are getting close to our cut off date for FRAX. >> >> Best, >> >> Audra Williams >> Director, Divisional Operations >> (425) 757-7027 >> TheKey.com >> >> >> [image: TheKey] >> >> >> On Tue, Oct 1, 2024 at 10:37=E2=80=AFAM Audra Williams wrote: >> >>> Just to clarify, the only change we are asking for is the moving forwar= d >>> estimated cost of $70k. Not the previously submitted current cost. >>> >>> Thanks! >>> >>> On Tue, Oct 1, 2024 at 10:31=E2=80=AFAM Audra Williams >>> wrote: >>> >>>> Hi Diego! It is on top of the estimated $50k answering service. >>>> >>>> Best, >>>> >>>> On Tue, Oct 1, 2024 at 10:28=E2=80=AFAM Diego Castaneda >>> diego.castaneda@thekey.com> wrote: >>>> >>>>> OK....I was hoping you know about any helpful reports for on-call. >>>>> >>>>> Can you tell me if the additional on-call pay on top of answering >>>>> services? or is this instead of answering services? >>>>> >>>>> >>>>> Thanks, >>>>> *Diego Castaneda* >>>>> Head of FP&A >>>>> >>>>> >>>>> On Tue, Oct 1, 2024 at 1:24=E2=80=AFPM Audra Williams >>>>> wrote: >>>>> >>>>>> Tiffany and I met with the RDO's and had them itemize this per >>>>>> individual when this was first presented. >>>>>> >>>>>> Best, >>>>>> >>>>>> On Tue, Oct 1, 2024 at 10:21=E2=80=AFAM Diego Castaneda >>>>> diego.castaneda@thekey.com> wrote: >>>>>> >>>>>>> Hi Audra >>>>>>> Thanks for the details. I will take a look. >>>>>>> How do you estimate the current on-call cost at $70k per year? Can >>>>>>> you show me how you get that information? It would be super helpful= . >>>>>>> >>>>>>> >>>>>>> *Diego Castaneda* >>>>>>> Head of FP&A >>>>>>> >>>>>>> >>>>>>> On Tue, Oct 1, 2024 at 12:05=E2=80=AFPM Audra Williams >>>>>>> wrote: >>>>>>> >>>>>>>> Hi Paul! >>>>>>>> >>>>>>>> With the recent departure of Jennifer Piper and Tim Thomas now >>>>>>>> taking the reins of the Midwest region, we believe it is an opport= une time >>>>>>>> to revisit and adjust the on-call expenditure expectations that we= re >>>>>>>> initially presented. >>>>>>>> >>>>>>>> The current proposal, as it stands, no longer aligns with the >>>>>>>> operational needs of this region. To ensure we maintain optimal su= pport >>>>>>>> across Ohio, Missouri, Kansas City, Wisconsin, and Michigan, we pr= opose >>>>>>>> utilizing four per diem on-ca