--0000000000000cf3560605d1bda3 Content-Type: multipart/alternative; boundary="0000000000000cf3530605d1bda2" --0000000000000cf3530605d1bda2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Looping in our new paralegal Tammi as she will help spearhead legal collections. Perhaps we respond with something along the following: "While we are unable to locate a contract, we've provided evidence that the services were accepted by your client and therefore payment is due to us for services rendered. At this time, we are willing to accept _______ amount in order to settle this account?" Tim/Gerard, are you open to a lower amount than the 96 to attempt to resolve this? Thoughts? On Wed, Sep 20, 2023 at 2:36=E2=80=AFPM wrote: > Good afternoon, > > > > As previously discussed, I have supplied Lisa Quesnelle with the care log= s > and notes. However, Lisa most recent email continually asks for a copy of > the contract. I have stopped short of telling her that we don=E2=80=99t h= ave it, > but I have asked her that in absence of it, are you unwilling to negotiat= e > a settlement. Despite validating that services were performed and accepte= d > she has informed me that since we rejected her $30K offer to settle, MS > Pierre=E2=80=99s financial advisor will not release any funds or negotiat= e further > without seeing it. Please let me know how you would like me to proceed > > > > Gerard > > > > *From:* Timothy Thomas > *Sent:* Wednesday, August 23, 2023 12:42 PM > *To:* gerard.draetta@thekey.com > *Cc:* Steve Koyanagi ; Ali Malik ali.malik@thekey.com> > *Subject:* Re: FW: Helen St. Pierre > > > > Thank you both! > > > > On Wed, Aug 23, 2023 at 11:54=E2=80=AFAM wrot= e: > > Understood, I will take it from here. > > > > *From:* Steve Koyanagi > *Sent:* Wednesday, August 23, 2023 11:45 AM > *To:* gerard.draetta@thekey.com > *Cc:* Timothy Thomas ; Ali Malik > *Subject:* Re: FW: Helen St. Pierre > > > > I don't see the need to highlight that fact on our end (although it is > implied when we don't provide it). Let's just be definitive in our > response that services were performed/accepted by the client as establish= ed > by the care logs/notes. > > > > On Wed, Aug 23, 2023 at 8:09=E2=80=AFAM wrote= : > > Steve/Thomas, > > > > Good morning. With your approval, I am going to send the care logs and > notes to Lisa Quesnelle as proof of services performed. In a previous ema= il > it was mentioned that we should come clean with the fact that we do not > have a signed agreement in hand. Is this something that you would want me > to put in the email to Lisa or hold off on saying it. Please let me know = as > I will wait on your response prior to sending anything. > > > > Gerard > > > > *From:* Ali Malik > *Sent:* Wednesday, August 23, 2023 9:55 AM > *To:* gerard.draetta@thekey.com > *Subject:* Re: FW: Helen St. Pierre > > > > Hey Gerard, > > > > We need to send the carelogs to her but im unsure as to if we mentioned > anything about con