No problem. There were no negative repercussions; only my uncertainty. And tomorrow is only till 4 . Thanks. ---------- Original Message ---------- From: Timothy Thomas <tt@homecareassistance.com> Date: November 25, 2017 at 5:58 PM Hi Laura.  It appears that our wires did get crossed and Caryls schedule was incorrectly entered into our scheduling software. The system prompted her to leave at 4. My apologies for this. I’ve spiked to Caryl and corrected the system.  It won’t happen again.  Best, Timothy Thomas Home Care Assistance 514-907-5065 www.HomeCareAssistanceMontreal.ca On Nov 25, 2017, at 5:30 PM, Laura Alper < lalper@sympatico.ca > wrote: Hi Tim, Perhaps we got our wires crossed. I just spoke to my mother and she said Caryl left quite a while ago. We had asked for 10 to 6 today and 10 to 4 tomorrow. When I spoke to Maria last week she had 10 to 4 written down for both days and I mentioned that we'd like 10 to 6 on Saturday. It's fine if Caryl was told to leave at 4 today; just want to make sure we're on the same page. Thanks. Laura