Re: Caryl's hours today

From
Timothy Thomas <tt@homecareassistance.com>
To
Laura Alper <lalper@sympatico.ca>
CC
Teresa Alper <teresa.alper@gmail.com>, dalper <dalper@mymts.net>
Date
Sat, 25 Nov 2017 17:58:39 -0500
Folder
[Gmail]_Sent_Mail
--Apple-Mail-10F59FE5-CCD6-4AB3-ACAB-D4C134858BC4 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Laura.=20 It appears that our wires did get crossed and Caryls schedule was incorrectl= y entered into our scheduling software. The system prompted her to leave at 4= . My apologies for this. I=E2=80=99ve spiked to Caryl and corrected the syst= em.=20 It won=E2=80=99t happen again.=20 Best, Timothy Thomas Home Care Assistance 514-907-5065 www.HomeCareAssistanceMontreal.ca > On Nov 25, 2017, at 5:30 PM, Laura Alper wrote: >=20 > Hi Tim, >=20 > Perhaps we got our wires crossed. I just spoke to my mother and she said C= aryl left quite a while ago. We had asked for 10 to 6 today and 10 to 4 tomo= rrow. When I spoke to Maria last week she had 10 to 4 written down for both d= ays and I mentioned that we'd like 10 to 6 on Saturday. It's fine if Caryl w= as told to leave at 4 today; just want to make sure we're on the same page. >=20 > Thanks. >=20 > Laura --Apple-Mail-10F59FE5-CCD6-4AB3-ACAB-D4C134858BC4 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Laura.&nbsp; It appea= rs that our wires did get crossed and Caryls schedule was incorrectly entere= d into our scheduling software. The system prompted her to leave at 4. My ap= ologies for this. I=E2=80=99ve spiked to Caryl and corrected the system.&nbs= p; It won=E2=80=99t happen again.&nbsp; Best, Timothy Thomas Home Care Assistan= ce 514-9= 07-5065 www.HomeCareAssistanceMontreal.ca On Nov 25, 2017, at 5:30 PM, Laura Alper &lt; lalper@sympatico.ca &gt; wrote: =20 =20 =20 Hi Tim, Perhaps we got our wires crossed. I just spoke to my mother and she sai= d Caryl left quite a while ago. We had asked for 10 to 6 today and 10 to 4 t= omorrow. When I spoke to Maria last week she had 10 to 4 written down for bo= th days and I mentioned that we'd like 10 to 6 on Saturday. It's fine if Car= yl was told to leave at 4 today; just want to make sure we're on the same pa= ge. Thanks. Laura =20 = --Apple-Mail-10F59FE5-CCD6-4AB3-ACAB-D4C134858BC4--

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