--00000000000075ad44061491e224 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Chuck, Oh wow, this is very disappointing! Especially, since I gave direct instructions during the transition to Ceridian to each team member to notify the vendors to close the accounts. Do you know how many T4's were generated on behalf of Wage Point? Germaine Daniels *Payroll Director *germaine.daniels@thekey.com Phone: 562-784-1800 TheKey.com [image: TheKey] On Wed, Mar 20, 2024 at 11:21=E2=80=AFAM Chuck Terlesky wrote: > Hi Germanine, > > The account was not closed with Wagepoint, so they sent out the T4s. > > This is their response. > > *Troy Lutz* (Wagepoint Support) > > Mar 19, 2024, 1:49=E2=80=AFPM EDT > Hi Chuck, > > We would be happy to assist you with amending your 2023 tax slips. > > Please note there is a fee of $10.00 per tax form amendment completed by > Wagepoint. > > Upload a* CSV spreadsheet *to your account under Settings > Account > Settings > Secure File Upload, including all the information below on the > spreadsheet: > > > - Employee's Full name and Employee ID ( to find the Employee ID go to > Reports > More > T4 or RL1 files). > - Place a column that indicates "Cancel" beside each employee. > - A reason for the amendment. > > > *****Please note* that due to high volumes, amendment requests can take > Wagepoint up to *10 *business days to complete.**** > > Alternatively, you can amend forms directly with the government, please > see the below CRA link on how to amend, > > CRA - > https://www.canada.ca/en/revenue-agency/services/tax/businesses/topics/pa= yroll/completing-filing-information-returns/t4-information-employers/t4-sli= p/amending-cancelling-adding-replacing-t4-slips.html#mndng_slps > > Hope this helps. Please let me know if you need anything further. > > Thanks! > Troy > > Troy Lutz > Customer Support at Wagepoint > support@wagepoint.com > 1-877-757-2272 > https://wagepoint.com/ > > SMB KIT link - https://bit.ly/47HZL2Q > > > On Mon, Mar 18, 2024 at 10:15=E2=80=AFAM Chuck Terlesky > wrote: > >> I assume they were auto-generated, but I will look into this and get bac= k >> to you. >> >> On Fri, Mar 15, 2024 at 4:15=E2=80=AFPM Germaine Daniels > germaine.daniels@thekey.com> wrote: >> >>> Hi Chuck, >>> >>> Can you also find out why the T4=E2=80=99s were created since we longer= no >>> longer payroll with them and the account was closed? Do you know if we = were >>> charged for this? If so we should request for a refund. >>> >>> Thanks >>> >>> Germaine DanielsPayroll Director >>> germaine.daniels@thekey.com >>> Phone: 562-380-3662 >>> TheKey.com >>> >>> >>> On Fri, Mar 15, 2024 at 3:03=E2=80=AFPM Chuck Terlesky >>> wrote: >>> >>>> Hi Irin, >>>> >>>> A request to Wagepoint has been made. >>>> >>>> Chuck >>>> >>>> On Fri, Mar 15, 2024 at 3:09=E2=80=AFPM Irin Eva = wrote: >>>> >>>>> Hi Chuck, >>>>> >>>>> We have received a few calls from Alberta employee's that they have 2 >>>>> T4's under our same com