Re: Policies for Application - IT [PRIVILEGED AND CONFIDENTIAL]

From
Terrence Vetter <terrence.vetter@thekey.com>
To
Timon Page <timon.page@thekey.com>, Nina Kani <nkani@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Gabriel La <it@thekey.com>, Tammi Franzese <tammi.franzese@thekey.com>, Melissa Reyes <melissa.reyes@thekey.com>
Date
Tue, 3 Jun 2025 15:31:51 -0400
Folder
INBOX
--0000000000005b57880636afef5b Content-Type: multipart/alternative; boundary="0000000000005b57880636afef5a" --0000000000005b57880636afef5a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I have to defer to Nina on this section as these questions are specifically talking about PHIPA and my concern is around Clearcare's logs and the lack of availability of these logs for us to monitor. We cannot audit Clearcare logs and there is no process in place to monitor and track all access to PHI in Clearcare. I am not sure how you would like to answer this? If we answer no on these questions I am afraid of the impact of submitting this questionnaire. Thanks , Terrence On Tue, Jun 3, 2025 at 9:16=E2=80=AFAM Timon Page w= rote: > Morning Terrence > > Thanks for this. I have done a deeper dive into section 4: Electronic > Audit Logging as it seems that the document I sent over from Tala Barakat > wasn't sufficient enough for you to feel confident on answering the > questions. We do not have an electronic audit process in place at the > office level. If other offices are performing these, I would very much li= ke > to know the procedure involved. However, as the vast majority of the > applications we use are implemented at a corporate level, with admin acce= ss > restricted, it seems logical that the electronic auditing would be > performed at the corporate level. Is there not IT auditing done to check > for network vulnerabilities, adherence to local and federal laws, > identify data discrepancies and ensure data integrity? > > Best regards, > * Timon Page * > General Manager, Ontario > *Please note my email address has changed:* > timon.page@thekey.com > Mobile: (437) 223-0841 > TheKey.com > > > > On Mon, Jun 2, 2025 at 5:58=E2=80=AFPM Terrence Vetter > wrote: > >> Helllo Timon, >> >> Here are the answers to the questionnaire in column D.. >> There are a couple highlighted that I need you to weigh in on and answer= . >> Let me know if you have any additional questions please let me know? >> >> >> >> Thanks , Terrence >> >> >> On Mon, Jun 2, 2025 at 12:49=E2=80=AFPM Terrence Vetter > terrence.vetter@thekey.com> wrote: >> >>> I'll have the answers back to you today.. >>> Thanks , Terrence >>> >>> >>> On Mon, Jun 2, 2025 at 12:27=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> Hi Terrence, >>>> >>>> This is a top priority for us in Canada. If you could please get back >>>> to us expeditiously that would be great >>>> >>>> Thanks >>>> Tim >>>> >>>> On Mon, Jun 2, 2025 at 11:13=E2=80=AFAM Timon Page >>>> wrote: >>>> >>>>> Hi Terrence >>>>> >>>>> Hoping to get an update on this today. >>>>> >>>>> Best regards, >>>>> * Timon Page * >>>>> General Manager, Ontario >>>>> *Please note my email address has changed:* >>>>> timon.page@thekey.com >>>>> Mobile: (437) 223-0841 >>>>> TheKey.com >>>>> >>>>> >>>>> >>>>> On Fri, May 30, 2025 at 8:54=E2=80=AFAM Timon Page >>>>> wrote: >>>>> >>>>>> Hi Terrence >>>>>> >>>>>> Any update on this? >>>>

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