Re: Care Commitment Required but we did not collect

From
Audra Williams <audraw@thekey.com>
To
Kimberly Guerci <kguerci@thekey.com>
CC
Chad Everitt <chad.everitt@thekey.com>, Beth Ann Rosario <bethann.rosario@thekey.com>, Jaime Cittadino <jcittadino@thekey.com>, Jennifer Piper <jennifer.piper@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Wed, 10 Apr 2024 07:05:08 -0700
Folder
INBOX
--000000000000619a710615be87f0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks, Kim! I have asked Kevin about CT and he will add that as an option on the spreadsheet and resend. Best, On Wed, Apr 10, 2024 at 6:43=E2=80=AFAM Kimberly Guerci wrote: > Completed but I do have a few questions. We are tagging the approved > referral exemptions(flex care, contracts, etc) as partnership rate > exemptions in CC but they are still showing? Also, we should not have an= y > CT clients on the list since CC is not allowed in CT so wondering if we c= an > have those automatically removed? > > On Wed, Apr 10, 2024 at 9:32=E2=80=AFAM Chad Everitt > wrote: > >> Please review the attached and send back your response to Audra and me >> re: why the Care Commitment was not collected for the clients in your >> respective regions. Please have this information to us today. >> >> >> >> *Chad Everitt* >> President- East Division & Canada >> Mobile: 202.262.8318 >> [image: TheKey] >> >> >> ---------- Forwarded message --------- >> From: Kevin Murray >> Date: Tue, Apr 9, 2024 at 11:36=E2=80=AFPM >> Subject: Care Commitment Required but we did not collect >> To: Melissa Reyes , Chad Everitt > chad.everitt@thekey.com>, Audra Williams , Tiffany >> Silton >> CC: Chris Gerard , Paul Kahn > paul.kahn@thekey.com> >> >> >> In preparation for the Board Meeting, I would like to get your help in >> documenting rationale behind the 34 of 36 instances since 3/1 where Care >> Commitment was required based on stated intent but per NetSuite data we = did >> not collect the $5,000 up-front payment. You will see that I have provi= ded >> a menu of choices for each client in Column O as follows: >> >> Oversight - Follow-up Needed >> Negotiation to Retain >> Canada - Timing of Implementation >> Referral Facility Exemption >> >> I suspect that most are facility exemptions but i want to have validatio= n >> from you. >> >> thanks >> >> >> *Kevin Murray* >> Chief of Staff | *TheKey* >> Mobile: 225-368-6471 >> [image: TheKey] >> > --=20 Audra Williams Director, Divisional Operations (425) 757-7027 TheKey.com [image: TheKey] --000000000000619a710615be87f0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks, Kim! I have asked Kevin about CT and he will add = that as an option on the spreadsheet and resend. Best, On Wed, Apr = 10, 2024 at 6:43=E2=80=AFAM Kimberly Guerci &lt; kguerci@thekey.com &gt; wrote: Completed but I do have a few = questions.=C2=A0 We are tagging the approved referral exemptions(flex care,= contracts, etc) as partnership rate exemptions in CC but they are still sh= owing?=C2=A0 Also, we should not have any CT clients on the list since CC i= s not allowed in CT so wondering if we can have those automatically removed= ? On Wed, Apr 10, 2024 at 9:32= =E2=80=AFAM Chad Everitt &lt; chad.everitt@thekey.com &gt; wrote: Please re

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