Re: Care Commitment Required but we did not collect

From
Kimberly Guerci <kguerci@thekey.com>
To
Chad Everitt <chad.everitt@thekey.com>
CC
Audra Williams <audraw@thekey.com>, Beth Ann Rosario <bethann.rosario@thekey.com>, Jaime Cittadino <jcittadino@thekey.com>, Jennifer Piper <jennifer.piper@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Wed, 10 Apr 2024 09:43:28 -0400
Folder
INBOX
--000000000000f37e780615be3968 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Completed but I do have a few questions. We are tagging the approved referral exemptions(flex care, contracts, etc) as partnership rate exemptions in CC but they are still showing? Also, we should not have any CT clients on the list since CC is not allowed in CT so wondering if we can have those automatically removed? On Wed, Apr 10, 2024 at 9:32=E2=80=AFAM Chad Everitt wrote: > Please review the attached and send back your response to Audra and me > re: why the Care Commitment was not collected for the clients in your > respective regions. Please have this information to us today. > > > > *Chad Everitt* > President- East Division & Canada > Mobile: 202.262.8318 > [image: TheKey] > > > ---------- Forwarded message --------- > From: Kevin Murray > Date: Tue, Apr 9, 2024 at 11:36=E2=80=AFPM > Subject: Care Commitment Required but we did not collect > To: Melissa Reyes , Chad Everitt chad.everitt@thekey.com>, Audra Williams , Tiffany > Silton > CC: Chris Gerard , Paul Kahn paul.kahn@thekey.com> > > > In preparation for the Board Meeting, I would like to get your help in > documenting rationale behind the 34 of 36 instances since 3/1 where Care > Commitment was required based on stated intent but per NetSuite data we d= id > not collect the $5,000 up-front payment. You will see that I have provid= ed > a menu of choices for each client in Column O as follows: > > Oversight - Follow-up Needed > Negotiation to Retain > Canada - Timing of Implementation > Referral Facility Exemption > > I suspect that most are facility exemptions but i want to have validation > from you. > > thanks > > > *Kevin Murray* > Chief of Staff | *TheKey* > Mobile: 225-368-6471 > [image: TheKey] > --000000000000f37e780615be3968 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Completed but I do have a few questions.=C2=A0 We are tagging= the approved referral exemptions(flex care, contracts, etc) as partnership= rate exemptions in CC but they are still showing?=C2=A0 Also, we should no= t have any CT clients on the list since CC is not allowed in CT so wonderin= g if we can have those automatically removed? On Wed, Apr 10, 2024 at 9:32=E2=80=AFAM Chad Eve= ritt &lt; chad.everitt@thekey.com= &gt; wrote: = Please review the attached and send back your response to= Audra and me =C2=A0re: why the Care Commitment was not collected for the c= lients in your respective regions. Please have this information to us today= .=C2=A0 = Chad Everitt = P= resident- East Division &amp; Canada Mobile: 202.262.8318 = = <

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