--000000000000db781205f3bc8941 Content-Type: text/plain; charset="UTF-8" I agree with you. Kimberly Kranwinkel Regional Operations Director kimberly.kranwinkel@TheKey.com (301) 767-6622 TheKey.com [image: TheKey] On Thu, Feb 2, 2023 at 2:22 PM Kimberly Guerci wrote: > My only question...is this a one time only offer or would we be expected > to do this more than once? My reason for asking is based on a current > client we have that signed up for 2x12 and has long term intentions. The > wife's expectation and treatment of the CGs has been an ongoing issue > despite us visiting the home multiple times and walking her through the CGs > scope of practice. We have had 11 different CGs there in 2 weeks, either > because of her treatment towards them or because she doesn't like them. > How would we be expected to handle this situation with satisfaction > guaranteed? > > On Wed, Feb 1, 2023 at 5:25 PM Audra Williams wrote: > >> Hi Team! >> >> I need a favor.... >> >> Can you please let me know your thoughts on this draft? This is a draft >> that is close to completion, but I wanted to get your thoughts prior to >> putting this in front of Angie, Melissa, Matt, Ashley and Dana. >> >> >> https://docs.google.com/document/d/1tBiw9yYDKHo3Okw3aBXtxVtKhOk-H_SIneDwH1vJVx4/edit?usp=sharing >> >> Best, >> >> -- >> Audra Williams >> Director of Business Support >> *Please note my email has changed:* >> audraw@TheKey.com >> >> (425) 757-7027 >> TheKey.com >> [image: TheKey] >> > --000000000000db781205f3bc8941 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I agree with you.=C2=A0 Kimberly Kranwinkel Regional Operations D= irector kimberly.kranwinkel@TheKey.com = (301= ) 767-6622 T= heKey.com On Thu, Feb 2, 2023 = at 2:22 PM Kimberly Guerci < kguerc= i@thekey.com > wrote: My only question...is this a one time only offer = or would we be expected to do this more than once?=C2=A0 My reason for aski= ng is based on a current client we have that signed up for 2x12 and has lon= g term intentions.=C2=A0 The wife's expectation and treatment of the CG= s has been an ongoing issue despite us visiting the home multiple times and= walking her through the CGs scope of practice.=C2=A