Re: Facture/Invoice 47731 Home Care Assistance Montr éal / Soins à Domicile

From
Ali Malik <ali.malik@thekey.com>
To
Dov Gandell <dgandell@gmail.com>, Vincenzo Nesparoli <vincenzo.nesparoli@thekey.com>, Tim Thomas <tthomas@thekey.com>
CC
adminmtl@homecareassistance.com, Timothy Thomas <tt@thekey.com>, Maria Licoudis <mlicoudis@thekey.com>, Cheryl Cartwright <ccartwright@thekey.com>, Sumira Suthesan <sumira.suthesan@thekey.com>, Joy Gandell-Baily <joy.gandellbaily@gmail.com>
Date
Tue, 28 Mar 2023 14:41:25 -0400
Folder
INBOX
--000000000000a5c37205f7fa352b Content-Type: multipart/alternative; boundary="000000000000a5c37005f7fa3529" --000000000000a5c37005f7fa3529 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Goodafternoon Dov, Please ignore that invoice you have received. Please see attached your invoice. Apologies for the confusion. Also note that we credit on file, once that credit is fully applied , we will charge the remaining balance if there is any. @Vincenzo Nesparoli Please ensure every week you review client Roni Hirsh and ensure that they are receiving their respective invoice and that the other clients invoice are not being tagged to their profile. The names are almost identical so our system automatically allocates it to Roni Hirsch but we will need to go in and manually move that invoice to the other client. @Tim Thomas Please do not charge this client until we have allocated the credit for the overcharge. Once again, sincere apologies Dov. Anytime you have any questions or concerns, immediately let me know and I will ensure we assist you right away. thank you, On Tue, Mar 28, 2023 at 2:26=E2=80=AFPM Dov Gandell wr= ote: > Dear Timothy, > > Your billing problems in Montreal are not resolved. The statement I just > received is plain wrong. > > Dov Gandell > > > On Tue, Mar 28, 2023 at 1:56=E2=80=AFPM = wrote: > >> Roni Hirsch: >> >> Votre facture est ci-jointe. >> >> Les frais seront trait=C3=A9s selon votre mode de paiement. >> >> Si vous payez par virement Interac, svp envoyer le montant total =C3=A0 >> adminmtl@homecareassistance.com. SVP, mettre en r=C3=A9f=C3=A9rence votr= e num=C3=A9ro >> de facture. Notez que vous n'avez pas besoin de mot de passe pour vireme= nt >> Interac. >> >> Merci de faire affaire avec nous. Nous l'appr=C3=A9cions beaucoup. >> >> -------------------------------------------------------------------- >> >> Your invoice is attached. >> >> Your method of payment will be charged. >> >> If you are paying by e-transfer, please send the full amount to >> adminmtl@homecareassistance.com. Please reference the invoice number on >> the e-transfer payment. You do not need a password for the e-transfer. >> >> Thank you for your business - we appreciate it very much. >> >> Soins =C3=A0 Domicile / Home Care Assistance (Montr=C3=A9al) Inc. >> 4464 Ste. Catherine Ouest >> Westmount, QC >> H3Z 1R7 >> (514) 907-5065 >> > --=20 *Ali Malik* Manager - Financial Operations --000000000000a5c37005f7fa3529 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Goodafternoon=C2=A0Dov, Please ignore= =C2=A0that invoice you have received. Please see attached your invoice. Apo= logies for the confusion. Also note that we credit on file, once that credi= t is fully applied , we will charge the remaining balance if there is any.= =C2=A0 @Vin= cenzo Nesparoli =C2=A0Please ensure every week you review client Roni Hi= rsh and ensure that they are receiving=C2=A0their respective invoice and th= a

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