Re: URGENT - Caregiver Connect will be shut off on 9/3/2024

From
Tala Barakat <tala.barakat@thekey.com>
To
Melissa Reyes <melissa.reyes@thekey.com>, Chad Everitt <chad.everitt@thekey.com>, Regional Directors <RegionalDirectors@thekey.com>
CC
David Wilson <david.wilson@thekey.com>
Date
2024-08-24 21:13:17
Folder
INBOX
--00000000000043b297062077b7dc Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, Sorry to be reaching out over the weekend but I wanted to let you know that I=E2=80=99ve been told some reports are blank. I have escalated this to Wel= lSky and they are looking into the issue. Please reach out to me if your reports are blank and I can manually send them to you. Have a great weekend. Thanks, *Tala Barakat* Product Owner [image: TheKey] On Fri, Aug 23, 2024 at 13:39 Tala Barakat wrote: > Hello, > > I hope this finds you all well. As part of our transition to the WellSky > app, we will be shutting off Caregiver Connect starting on Tuesday, > 9/3/2024. Caregivers will no longer be able to log in, clock in, or acces= s > Caregiver Connect once we turn it off. If they attempt to use Caregiver > Connect, they will see the below message: > > > > As I look at our daily reports, it appears that we have a significant > percentage of Caregivers still using Caregiver Connect instead of the > WellSky App. I wanted to take this opportunity to urge you to hold your > teams accountable for communicating with Caregivers to ensure that we are > continuously improving the adoption of WellSky, especially as we inch > closer to turning off Caregiver Connect. > > Each office is receiving a daily report that lists the names of Caregiver= s > and their most recent carelog date and which app they are logging in to. > > > Please let me know if you have any questions. > > > Thanks, > *Tala Barakat* > Product Owner > [image: TheKey] > --00000000000043b297062077b7dc Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, Sorry to be reaching out over the weekend but I wanted to let you know tha= t I=E2=80=99ve been told some reports are blank. I have escalated this to W= ellSky and they are looking into the issue. Please reach out to me if your = reports are blank and I can manually send them to you. Have a great weekend. Thanks, Tala Barakat Product Owner On Fri, A= ug 23, 2024 at 13:39 Tala Barakat &lt; tala.barakat@thekey.com &gt; wrote: Hello, I hope this finds you all well. As p= art of our transition to the WellSky app, we will be shutting off Caregiver= Connect starting on Tuesday, 9/3/2024. Caregivers will no longer be able t= o log in, clock in, or access Caregiver Connect once we turn it off. If the= y attempt t

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