Re: December Bonus Adjustments for Gerth, Poulami, and Sousa:

--000000000000b4d2a106102a73fc Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Cheryl. We don't have access to the system but we can get the prior actuals from DART and recalculate the attainment %, and then determine the additional bonus. On Mon, Jan 29, 2024 at 8:02=E2=80=AFPM Cheryl Cartwright wrote: > For Shawntel there were two. For Cathy there was one but for Poulami ther= e > would have been at least 35. I have no way of knowing the exact number. A= ll > Allison=E2=80=99s clients became hers after Allison left. Why couldn=E2= =80=99t you just > pull the numbers now and see how many are there and then deduct what you > actually credited her for? > > On Mon, Jan 29, 2024 at 6:36=E2=80=AFPM Robert Valliant > wrote: > >> Hi Cheryl: >> >> We are in the process of calculating the additional bonus for the subjec= t >> 3 Client Success Managers, and have reviewed previous emails on the topi= c >> but I am not clear on *how many additional clients should be credited >> for each of the three CSMs for December.* >> >> Could you please provide those #s, we will recalculate the Retention %, >> let you know the additional payment amounts, and then send the request t= o >> Canada Payroll to make the additional payments. >> >> Thanks! >> >> Bob >> > --000000000000b4d2a106102a73fc Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Cheryl.=C2=A0 We don't have access to the syste= m but we can get the prior actuals from DART and recalculate=C2=A0the attai= nment %, and then determine the additional bonus. On Mon, Jan 29, 2024 at 8:= 02=E2=80=AFPM Cheryl Cartwright < ccartwright@thekey.com > wrote: For Shawntel there were two. For= Cathy there was one but for Poulami there would have been at least 35. I h= ave no way of knowing the exact number. All Allison=E2=80=99s clients becam= e hers after Allison left. Why couldn=E2=80=99t you just pull the numbers n= ow and see how many are there and then deduct what you actually credited he= r for?=C2=A0 On Mon, Jan 29, 2024 at 6:36=E2=80=AFPM Robert Valliant &l= t; bob.valliant= @thekey.com > wrote: Hi Cheryl: We are in the pro= cess of calculating the additional bonus for the subject 3 Client Success M= anagers, and have reviewed previous emails on the topic but I am not clear = on how many additional clients should be credited for each of the three = CSMs for December. Could you please provide th= ose #s, we will recalculate the Retention %, let you know the additional pa= yment amounts, and then send the request to Canada Payroll to make the addi= tional payments. Thanks! = Bob --000000000000b4d2a106102a73fc--