--000000000000225beb06102a8cb0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you. On Tue, Jan 30, 2024 at 10:19=E2=80=AFAM Robert Valliant wrote: > Thanks Cheryl. We don't have access to the system but we can get the > prior actuals from DART and recalculate the attainment %, and then > determine the additional bonus. > > On Mon, Jan 29, 2024 at 8:02=E2=80=AFPM Cheryl Cartwright > wrote: > >> For Shawntel there were two. For Cathy there was one but for Poulami >> there would have been at least 35. I have no way of knowing the exact >> number. All Allison=E2=80=99s clients became hers after Allison left. Wh= y couldn=E2=80=99t >> you just pull the numbers now and see how many are there and then deduct >> what you actually credited her for? >> >> On Mon, Jan 29, 2024 at 6:36=E2=80=AFPM Robert Valliant >> wrote: >> >>> Hi Cheryl: >>> >>> We are in the process of calculating the additional bonus for the >>> subject 3 Client Success Managers, and have reviewed previous emails on= the >>> topic but I am not clear on *how many additional clients should be >>> credited for each of the three CSMs for December.* >>> >>> Could you please provide those #s, we will recalculate the Retention %, >>> let you know the additional payment amounts, and then send the request = to >>> Canada Payroll to make the additional payments. >>> >>> Thanks! >>> >>> Bob >>> >> --000000000000225beb06102a8cb0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you. On Tue, Jan 30, 2024 at 10:19=E2=80=AFAM Robert = Valliant < bob.valliant@thekey= .com > wrote: Thanks Cheryl.=C2=A0 We don't have access to the s= ystem but we can get the prior actuals from DART and recalculate=C2=A0the a= ttainment %, and then determine the additional bonus. On Mon, Jan 29, 2024= at 8:02=E2=80=AFPM Cheryl Cartwright < ccartwright@thekey.com > wrote: For Shaw= ntel there were two. For Cathy there was one but for Poulami there would ha= ve been at least 35. I have no way of knowing the exact number. All Allison= =E2=80=99s clients became hers after Allison left. Why couldn=E2=80=99t you= just pull the numbers now and see how many are there and then deduct what = you actually credited her for?=C2=A0 On Mon, Jan 29, 2024 at 6:36=E2=80= =AFPM Robert Valliant < bob.valliant@thekey.com > wrote: Hi Cheryl: We are in the process of calculating the additional bonus for the su= bject 3 Client Success Managers, and have reviewed previous emails on the t= opic but I am not clear on how many additional clients should be credite= d for each of the three CSMs for December. Cou= ld you please provide those #s, we will recalculate the Retention %, let yo= u know the additional payment amounts, and then send the request to Canada = Payroll to make the additional payments. Thanks! Bob --000000000000225beb06102a8cb0--