Re: Follow Up

From
Michelle Hudgins <michelle.hudgins@thekey.com>
To
Nikita Moreau <nmoreau@thekey.com>, Timothy Thomas <tt@thekey.com>, Joey Taylor <joey.taylor@thekey.com>
Date
Tue, 20 Aug 2024 10:27:16 -0400
Folder
INBOX
--0000000000009fc7f106201e3974 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, Please see below the email from son Fabio. He stated that he had not received a call to discuss the invoices. He is eager to pay but will not do so until what he feels is resolved. Can you please reach out to Fabio today so that we can get payment for the outstanding balance of $3,422.36. Best, Michelle Hudgins On Fri, Aug 16, 2024 at 12:05=E2=80=AFPM Fabio Gatti w= rote: > > Sincerely, > > Fabio Gatti > > Begin forwarded message: > > *From:* Fabio Gatti > *Date:* August 9, 2024 at 6:32:34=E2=80=AFAM EDT > *To:* Nikita Moreau > *Cc:* Joey Taylor , Dominique Jacobs djacobs@thekey.com> > *Subject:* *Re: Follow Up* > > =EF=BB=BFHi Nikita, > > I have no missed call or voicemail from you yesterday. Please let me know > which number you were contacting. > > Going over the invoices for the past year, it seems that the Key/Homecare > has been incorrectly charging for a 5th day which they have not been > providing a service for as every Thursday Rosa is covered by the CLSC and > is paid directly by and as an employee of the CLSC. This has been ongoing > since invoice #45522 dated 11/07/2022. > > Sincerely, > > Fabio Gatti > > On Aug 8, 2024, at 2:02=E2=80=AFPM, Nikita Moreau wr= ote: > > =EF=BB=BF > Hi Fabio, I tried calling you to go over your invoice disputes. > I was unable to get a hold of you so I left a message instead. > Please call me back when you have a chance 514 907 5065. > Thank you. > -- > > *Nikita Moreau* > > Gestionnaire des Aides-Soignants / Caregiver Manager > > nmoreau@TheKey.com > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > > > > --0000000000009fc7f106201e3974 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning,=C2=A0 Please see below th= e email from son Fabio.=C2=A0 He stated that he ha= d not received a call to discuss the invoices.=C2=A0 He is eager to pay but will not do so until what he feels is resolved. Can you please reach=C2=A0out to Fabio today so tha= t we can get payment for the outstanding balance of $3,422.36. Best,=C2=A0 Michelle Hudgins=C2=A0 On Fri, Aug 16, 2024 at 12:05=E2=80=AFPM Fabio Gatti &lt; f.gatti7@gmail.com &gt; wrote: Sincerely= ,=C2=A0 Fabio Gatti=C2=A0 Begin forwarded message: From: Fabio Gatti &lt; f.gatti7@gmail.com &gt; Date: August 9, 202= 4 at 6:32:34=E2=80=AFAM EDT To: Nikita Moreau &lt; nmoreau@thekey.com &gt; C= c: Joey Taylor &lt; joey.taylor@thekey.com &gt;, Dominique Jacobs &lt; djacobs@thekey.com &gt; = Subject: Re: Follow Up =EF=BB=BFHi Nikita, I have n= o missed call or voicemail from you yesterday. Please let me know which num= ber you were contacting. Going over the invoices f= or the past year, it seems that the Key/Homecare has been incorrectly charg= ing for a 5th day which they have not been providing a service for as every= Thursday Rosa is covered by the CLSC and is paid directly by and as an emp= loye

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