Re: Home Care Assistance

From
Timothy Thomas <tt@homecareassistance.com>
To
Tim Thomas <tthomas@homecareassistance.com>
Date
2016-09-14 10:52:02
Folder
[Gmail]_Sent_Mail
--Apple-Mail-C84E392A-3EDA-4B92-8D4C-E15D7B97FF05 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hey. Can you respond to her and clarify the points. I'm stuck in an intervie= w with a Vaudreuil caregiver and my computer is dead. Thanks Timothy Thomas Home Care Assistance 514-907-5065 www.HomeCareAssistanceMontreal.ca > On Sep 14, 2016, at 8:10 AM, Michele Sazant wrote: >=20 > Good morning, Timothy! >=20 > I have a few answers for her, but I thought maybe you would better be able= to explain the contractuel elements?=20 >=20 > Is that ok? >=20 > ---------- Forwarded message ---------- > From: Marlene Reed > Date: Tue, Sep 13, 2016 at 5:12 PM > Subject: RE: Home Care Assistance > To: Michele Sazant >=20 >=20 > Hi Michele- >=20 > I guess we=E2=80=99ll only start Thursday since I have a few questions abo= ut the contract. >=20 > 1. Regarding the 70 cents per kilometer. How do I know how many kilom= eters were actually driven. Does the caregiver provide an itemized report? >=20 > =20 >=20 > 2. Regarding the minimum time, the request is for Mon, Wed, Thurs, Fri= from 2 to 5 p.m. which is 3 hours per day, no? (12 hours per week) >=20 > =20 >=20 > 3. Regarding the Caregiver Agreement. I understand the point and I wo= uld never hire someone intentionally whom I know has worked for Home Care As= sistance. I worry that I could unknowingly hire someone who has worked for H= ome Care Assistance within the 3-years following a termination, if that pers= on/agency doesn=E2=80=99t disclose this information to me.=20 >=20 >=20 > In the future, if I hire a private person or someone from another company,= to protect myself, I could get something in writing from them stating that t= hey have never worked for Home Care Assistance. >=20 > A) Does Home Care Assistance include or have any sister companies to w= hich this clause could also apply? >=20 > B) If I were to hire a private person or someone from another company,= would I be able to verify with you directly if that person ever worked for H= ome Care Assistance or any sister company? >=20 > =20 >=20 > 4. Regarding contract cancellation: To make sure that I am clear on t= hings, I=E2=80=99d like to know when I can cancel without penalty in the fol= lowing cases: >=20 > A) As discussed with Tim and Maria, I want to give this a trial run wi= th my Mom, to make sure that she likes and adjusts well to the service.=20 > So, let=E2=80=99s say that the Caregiver goes this Thursday and Friday, an= d next Monday, Wednesday, Thursday, and Friday (Sept 15, 16, 19, and 21 to 2= 3, respectively). If I want to cancel the service as of the following Monday= (Sept 26), what day would I have to notify you in order to avoid the cancel= lation fee? >=20 > B) As mentioned to Tim, my mother will be moving to Westmount around N= ov 1 (the date isn=E2=80=99t firm yet). Assuming that my Mom has continued w= ith the service provided at her current residence, I will be cancelling the s= ervice upon the 

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