--94eb2c111c64833ee205482eab8f Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable I'm sorry Debbie. I agree this could have gone smoother. I apologize for my comment. I wish you and your parents the best moving forward. I hope your new arrangement works out best for them. That's is indeed what's most important= . Take care, Tim On Fri, Feb 10, 2017 at 10:09 AM, Debbie C wrote: > Another misunderstanding. I had asked this as well. > > Yes of course Arthur is disappointed, I feel very badly. > > It is difficult enoughrecognizing the declining health of both my > parents,organizing for my family without the added reminders of how hard > you have worked and how disappointed Arthur is. > > Debbie > > > > On Fri, Feb 10, 2017 at 9:54 AM Timothy Thomas > wrote: > >> Hi Debbie, >> >> We had been trying to get in touch with Arthur for 2 days to inform him >> of the cancellation. Unfortunately, he wasn't getting back to us. >> >> He finally called us this morning and we've clarified the situation. >> >> We don't typically train staff from other agencies as these issues can >> arise. As you can imagine, Arthur is quite disappointed to have lost his >> job. >> >> Regards, >> Timothy, >> >> On Fri, Feb 10, 2017 at 9:14 AM, Debbie C wrote: >> >> Hi Tim, >> >> A little bit of confusion this morning at my mothers house. Arthur calle= d >> and he was not aware it was his last day. >> >> As we had talked about I wanted to have Home Care there an additional da= y >> to show the new person the ropes. >> >> I explained the best I could to him, but you may want to follow up. >> >> Thanks, >> Debbie >> >> >> >> >> -- >> >> *Timothy Thomas* >> >> *Client Care Manager* >> >> >> >> >> *Home Care Assistance (Montr**=C3=A9**al) Inc.* >> >> *4464 Ste. Catherine Ouest* >> >> *Westmount, Qu**=C3=A9**bec* >> >> *H3Z 1R7* >> >> *Tel: 514 907 5065 - Fax: 514 907 5067* >> >> *tt@homecareassistance.com * >> >> >> >> >> >> > --=20 *Timothy Thomas* *Client Care Manager* *Home Care Assistance (Montr**=C3=A9**al) Inc.* *4464 Ste. Catherine Ouest* *Westmount, Qu**=C3=A9**bec* *H3Z 1R7* *Tel: 514 907 5065 - Fax: 514 907 5067* *tt@homecareassistance.com * --94eb2c111c64833ee205482eab8f Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable I'm sorry Debbie. I agree this could have gone smoothe= r.=C2=A0 I apologize for my comment. I wish you and your parents the best moving forward. I hope your new = arrangement works out best for them. That's is indeed what's most i= mportant. Take care, Tim On Fri, Feb 10, 2017 = at 10:09 AM, Debbie C < debbiemtl@gmail.com > wrote: Another misunderstanding. I had= asked this as well.=C2=A0 Yes of course Arthur is disap= pointed, I feel very badly.=C2=A0 It is difficult = enoughrecognizing the declining health of both my parents,organizing for my= family without the added reminders of how hard you have worked and how dis= appointed=C2=A0Arthur is.=C2=A0 Debbie On Fri, Feb 10,