--001a114f63ee610186055163fe50 Content-Type: multipart/alternative; boundary="001a114f63ee610184055163fe4f" --001a114f63ee610184055163fe4f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Leona, That's great news! Thank you for letting me know. All the best to you and your family. Regards, Timothy On Wed, Jun 7, 2017 at 2:32 PM, Leona Fields wrote: > Timothy, > > Thank you for this information and for your follow up phone call. Your > promptness and diligence in following up is noted :-) > > This is very helpful. However, since we spoke earlier this week, my mom's > caregiver has returned, so the immediate nature of the required services > has been removed. I will most certainly keep this information and Home Ca= re > Assistance in mind if and when your services are needed any time in the > future. > > Thanks again. > > Leona Fields > > > > > > From: Timothy Thomas > To: fieldsl@yorku.ca, > Date: 06/05/2017 11:13 AM > Subject: Home Care Assistance > ------------------------------ > > > > Good morning Ms Fields, > > It was a pleasure speaking with you earlier regarding our services for > your mother. As discussed please find enclosed a summary of our > conversation below, along with some additional information on our company > and services. > > > Home Care Assistance was founded by PhD level gerontologists. This makes = a > big difference in the kind of support that our clients receive. We > specialize in high-quality* Live-In care* > , but provide > services on an* Hourly basis as well* > . We do > not require a long-term contract or deposit=E2=80=94stay with us only as = long as > you are completely satisfied. > > > Home Care Assistance is unique in the home care industry because* Our > Caregivers* > are > trained in our proprietary* Balanced Care Method=E2=84=A2* > = , > focusing on healthy nutrition, physical activity, *Cognitive Stimulation* > , > social interaction and a sense of purpose to promote the highest quality = of > life. We interview each prospective caregiver, check previous work > references, and complete a criminal background check. In addition, all ou= r > caregivers must pass a psychological test developed exclusively for Home > Care Assistance to measure compassion, stability, honesty and reliability= . > Our caregivers are bonded and insured so you can feel confident in the > knowledge that WE are RESPONSIBLE and ACCOUNTABLE for the service we > provide. > > > While the safety and security of our clients is our priority, we also > believe that it is important to create a bond between the client and the > caregiver. With that in mind, we choose the most compatible caregiver for > our clients and continue to monitor the ongoing relationship to ensure th= e > highest level of satisfaction. > > > Our minimum service is 12 hours/week, i.e. 3 days of 4 consecutive hours > or 2 days of 6 consecutive hours. Our hourly rate varies depending on the > complexity of care, currently $23 - $26 / hou