This is a multipart message in MIME format. --=_related 0065E2D385258138_= Content-Type: multipart/alternative; boundary="=_alternative 0065E2D385258138_=" --=_alternative 0065E2D385258138_= Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: quoted-printable Timothy, Thank you for this information and for your follow up phone call. Your=20 promptness and diligence in following up is noted :-) This is very helpful. However, since we spoke earlier this week, my mom's=20 caregiver has returned, so the immediate nature of the required services=20 has been removed. I will most certainly keep this information and Home=20 Care Assistance in mind if and when your services are needed any time in=20 the future. Thanks again. Leona Fields=20 From: Timothy Thomas To: fieldsl@yorku.ca,=20 Date: 06/05/2017 11:13 AM Subject: Home Care Assistance Good morning Ms Fields, It was a pleasure speaking with you earlier regarding our services for=20 your mother. As discussed please find enclosed a summary of our=20 conversation below, along with some additional information on our company=20 and services. Home Care Assistance was founded by PhD level gerontologists. This makes a = big difference in the kind of support that our clients receive. We=20 specialize in high-quality Live-In care, but provide services on an Hourly = basis as well. We do not require a long-term contract or deposit?stay with = us only as long as you are completely satisfied.=20 Home Care Assistance is unique in the home care industry because Our=20 Caregivers are trained in our proprietary Balanced Care Method?, focusing=20 on healthy nutrition, physical activity, Cognitive Stimulation, social=20 interaction and a sense of purpose to promote the highest quality of=20 life. We interview each prospective caregiver, check previous work=20 references, and complete a criminal background check. In addition, all our = caregivers must pass a psychological test developed exclusively for Home=20 Care Assistance to measure compassion, stability, honesty and=20 reliability. Our caregivers are bonded and insured so you can feel=20 confident in the knowledge that WE are RESPONSIBLE and ACCOUNTABLE for the = service we provide. While the safety and security of our clients is our priority, we also=20 believe that it is important to create a bond between the client and the=20 caregiver. With that in mind, we choose the most compatible caregiver for=20 our clients and continue to monitor the ongoing relationship to ensure the = highest level of satisfaction. Our minimum service is 12 hours/week, i.e. 3 days of 4 consecutive hours=20 or 2 days of 6 consecutive hours. Our hourly rate varies depending on the=20 complexity of care, currently $23 - $26 / hour + taxes. In the case of=20 Live-In, our rate is $300/day + taxes for a 24 hour shift. I hope this information has been helpful for you. I?ve attached a brochure = explaining our services in more detail along with information on the=20 provin