--Apple-Mail-8187317B-C2F3-424A-AB28-53B56A93182C Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Great job Corrina! Timothy Thomas Home Care Assistance 514-907-5065 www.HomeCareAssistanceMontreal.ca > On Feb 9, 2018, at 7:02 PM, Kurt Valenta wrot= e: >=20 > Hi Corrina > I am currently out of town but back on Sunday -!i will follow up > With my mother. Thank you for stating your concerns so clearly. My mother h= as designated her son Frank as the person to oversee her financial affairs a= nd he will be the one that clears any changes to the arrangements for care. I= will follow up with you once I have been able to talk with my mother. > Regards,=20 > Kurt valenta >=20 > Sent from my iPhone >=20 >> On Feb 9, 2018, at 5:05 PM, Corrina Masson wrote: >>=20 >> Good afternoon Frank and Kurt, >>=20 >> I am writing to express a concern that I have for your mother's wellbeing= . She has been officially discharged from the rehabilitation centre and has r= eturned back to her apartment. The residence has informed our caregiver that= they are an autonomous centre and will not be able to provide the supervisi= on that she likely needs.=20 >>=20 >> Following her hospitalization, she is still very weak and continues to ha= ve a difficult time mobilizing herself. Arrangements were supposed to be mad= e with a physiotherapist and the CLSC to assist with bathing however we are u= naware if the request has been made. With the CLSC services, there is often a= delay within a week before services begin. Typically, the first 72 hours fo= llowing a hospitalization, is when there is the highest risk for falls and i= t is strongly recommended that an increased level of supervision be provided= . Your mother has expressed to Sandra that she does not want any help howeve= r Sandra, myself, the residence and the rehab centre are extremely concerned= . >>=20 >> At this point we feel there is a lack of management in Montreal towards y= our mother's needs. The hospital expressed the same concern, they contacted o= ur agency earlier today, unaware that we were already caring for her. They h= ad insisted that she will need assistance when she returns home either by fa= mily or with an agency. I can understand how you may perceive our recommenda= tions being bias, however, I would really encourage you to come to Montreal t= o see her condition for yourself as we are extremely concerned for her wellb= eing. If we are not the proper solution, then you may need to consider anoth= er residence that is better suited to manage her evolving needs.=20 >>=20 >>=20 >>=20 >> Thanks, >>=20 >> --=20 >> Corrina Masson B.S.W, T.S >> Care Manager >>=20 >>=20 >>=20 >> Home Care Assistance (Montr=C3=A9al) Inc. >> 4464 Ste. Catherine Ouest >> Westmount, Qu=C3=A9bec >> H3Z 1R7 >> Tel: 514 907 5065 - Fax: 514 907 5067=20 >> corrinam@homecareassistance.com >>=20 --Apple-Mail-8187317B-C2F3-424A-AB28-53B56A93182C Content-Type: text/html; charset=utf-8 Content-Transfer-