--Apple-Mail-EF303CA3-2560-48EE-8739-6513ABECF6E1 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Yay thanks =F0=9F=98=8E Sent from my iPhone > On Feb 9, 2018, at 7:15 PM, Timothy Thomas wro= te: >=20 > Great job Corrina! >=20 > Timothy Thomas > Home Care Assistance > 514-907-5065 > www.HomeCareAssistanceMontreal.ca >=20 >> On Feb 9, 2018, at 7:02 PM, Kurt Valenta wro= te: >>=20 >> Hi Corrina >> I am currently out of town but back on Sunday -!i will follow up >> With my mother. Thank you for stating your concerns so clearly. My mother= has designated her son Frank as the person to oversee her financial affairs= and he will be the one that clears any changes to the arrangements for care= . I will follow up with you once I have been able to talk with my mother. >> Regards,=20 >> Kurt valenta >>=20 >> Sent from my iPhone >>=20 >>> On Feb 9, 2018, at 5:05 PM, Corrina Masson wrote: >>>=20 >>> Good afternoon Frank and Kurt, >>>=20 >>> I am writing to express a concern that I have for your mother's wellbein= g. She has been officially discharged from the rehabilitation centre and has= returned back to her apartment. The residence has informed our caregiver th= at they are an autonomous centre and will not be able to provide the supervi= sion that she likely needs.=20 >>>=20 >>> Following her hospitalization, she is still very weak and continues to h= ave a difficult time mobilizing herself. Arrangements were supposed to be ma= de with a physiotherapist and the CLSC to assist with bathing however we are= unaware if the request has been made. With the CLSC services, there is ofte= n a delay within a week before services begin. Typically, the first 72 hours= following a hospitalization, is when there is the highest risk for falls an= d it is strongly recommended that an increased level of supervision be provi= ded. Your mother has expressed to Sandra that she does not want any help how= ever Sandra, myself, the residence and the rehab centre are extremely concer= ned. >>>=20 >>> At this point we feel there is a lack of management in Montreal towards y= our mother's needs. The hospital expressed the same concern, they contacted o= ur agency earlier today, unaware that we were already caring for her. They h= ad insisted that she will need assistance when she returns home either by fa= mily or with an agency. I can understand how you may perceive our recommenda= tions being bias, however, I would really encourage you to come to Montreal t= o see her condition for yourself as we are extremely concerned for her wellb= eing. If we are not the proper solution, then you may need to consider anoth= er residence that is better suited to manage her evolving needs.=20 >>>=20 >>>=20 >>>=20 >>> Thanks, >>>=20 >>> --=20 >>> Corrina Masson B.S.W, T.S >>> Care Manager >>>=20 >>>=20 >>>=20 >>> Home Care Assistance (Montr=C3=A9al) Inc. >>> 4464 Ste. Catherine Ouest >>> Westmount, Qu=C3=A9bec >>> H3Z 1R7 >>> Tel: 514 907 5065 - Fax: 514 907