--001a114f74f6bd12be05425ebded Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable I understand. Again I apologize for any inconvenience this may have caused. I wish you and your family all the best, Regards, Tim On Mon, Nov 28, 2016 at 10:55 AM, Chrissy Kovecses wrote: > Thank you we have made other arangements. > Kind regards, > CHRISSY KOVECSES > > > > ------------------------------ > *From:* Timothy Thomas > *To:* Chrissy Kovecses > *Sent:* Monday, November 28, 2016 9:36 AM > *Subject:* Re: Amelia > > Hello Ms. Kovecses, > > I wanted to follow up with you regarding my previous email. Did you > receive it? I would really like to make things right with you and your > family. > > Best regards, > Timothy. > > On Thu, Nov 24, 2016 at 3:34 PM, Timothy Thomas > wrote: > > Hi Ms. Kovecses, > > I understand that you spoke with Amanda this morning and cancelled > service. First off let me apologize on behalf of our team. Nothing > frustrates us more than when one of our caregivers let us down. It's > unacceptable that Amelia cancel today and I can understand why you did no= t > want a replacement caregiver. > > If you would be willing to give us another chance I would be more than > happy to offer you a free shift so that you could meet a new, full time > replacement. > > Feel free to call me should you have any questions. > > Best regards, > Timothy. > > -- > *Timothy Thomas* > *Director of Business Development* > > > > *Home Care Assistance (Montr**=C3=A9**al) Inc.* > *4464 Ste. Catherine Ouest* > *Westmount, Qu**=C3=A9**bec* > *H3Z 1R7* > *Tel: 514 907 5065 - Fax: 514 907 5067* > *tt@homecareassistance.com * > > > > > > > > > -- > *Timothy Thomas* > *Director of Business Development* > > > > *Home Care Assistance (Montr**=C3=A9**al) Inc.* > *4464 Ste. Catherine Ouest* > *Westmount, Qu**=C3=A9**bec* > *H3Z 1R7* > *Tel: 514 907 5065 - Fax: 514 907 5067* > *tt@homecareassistance.com * > > > > > > > --=20 *Timothy Thomas* *Director of Business Development* *Home Care Assistance (Montr**=C3=A9**al) Inc.* *4464 Ste. Catherine Ouest* *Westmount, Qu**=C3=A9**bec* *H3Z 1R7* *Tel: 514 907 5065 - Fax: 514 907 5067* *tt@homecareassistance.com * --001a114f74f6bd12be05425ebded Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable I understand. Again I apologize for any inconvenience this= may have caused.=C2=A0 I wish you and your family all t= he best, Regards, Tim On Mon, Nov 28, 2016 at = 10:55 AM, Chrissy Kovecses < chrissykovecses@yahoo.ca > = wrote: Thank you we have made oth= er arangements. Kind regards,=C2=A0 = CHRISSY KOVECSES From: Timothy Thomas <<a h= ref=3D"m