------=_Part_1753572_1050938394.1480348543780 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Thank you we have made other arangements.Kind regards,=C2=A0CHRISSY KOVECSE= S From: Timothy Thomas To: Chrissy Kovecses =20 Sent: Monday, November 28, 2016 9:36 AM Subject: Re: Amelia =20 Hello Ms. Kovecses, I wanted to follow up with you regarding my previous email. Did you receive= it? I would really like to make things right with you and your family.=C2= =A0 Best regards,Timothy. On Thu, Nov 24, 2016 at 3:34 PM, Timothy Thomas = wrote: Hi Ms. Kovecses, I understand that you spoke with Amanda this morning and cancelled service.= First off let me apologize on behalf of our team. Nothing frustrates us mo= re than when one of our caregivers let us down. It's unacceptable that Amel= ia cancel today and I can understand why you did not want a replacement car= egiver.=C2=A0 If you would be willing to give us another chance I would be more than happ= y to offer you a free shift so that you could meet a new, full time replace= ment.=C2=A0 Feel free to call me should you have any questions.=C2=A0 Best regards,Timothy. --=20 Timothy Thomas Director of Business Development Home Care Assistance (Montr=C3=A9al) Inc. 4464 Ste. Catherine OuestWestmount, Qu=C3=A9becH3Z 1R7Tel:=C2=A0514 907 506= 5=C2=A0 -=C2=A0 Fax:=C2=A0514 907 5067=C2=A0tt@homecareassistance.com --=20 Timothy Thomas Director of Business Development Home Care Assistance (Montr=C3=A9al) Inc. 4464 Ste. Catherine OuestWestmount, Qu=C3=A9becH3Z 1R7Tel:=C2=A0514 907 506= 5=C2=A0 -=C2=A0 Fax:=C2=A0514 907 5067=C2=A0tt@homecareassistance.com =20 ------=_Part_1753572_1050938394.1480348543780 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Thank you we have made other arangements. Kind regards, CHRISSY KOVECSES = From: Timothy Thomas <tt@homecare= assistance.com> To: = Chrissy Kovecses <chrissykovecses@yahoo.ca> Sent: Monday, November 28, 2016 9:36 AM Subject: Re: Amelia Hello Ms. Kovecses, I wanted to follow up with you regarding my previous email. Did you recei= ve it? I would really like to make things right with you and your family.&n= bsp; Best regards, Timoth= y. On Thu, Nov 24, 2016 at 3:34 PM, Timot= hy Thomas < tt@homecareassistance.com > wrote: = Hi Ms. Kovecses, I understand that you= spoke with Amanda this morning and cancelled service. First off let me apo= logize on behalf of our team. Nothing frustrates us more than when one of o= ur care