--001a113b5a2e5e92e90551626126 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Ms Greenberg, I wanted to follow up with you to ensure you received my previous email and attachments. Should you have any other questions or concerns, don't hesitate to contact me. Best regards, Timothy. On Thu, Jun 1, 2017 at 11:42 AM, Timothy Thomas wrote: > Good morning Zoe, > > It was a pleasure speaking with you earlier regarding our home care > service for your father-in-law. As discussed please find enclosed a summa= ry > of our conversation below along with some additional information on our > company and services. > > Home Care Assistance was founded by PhD level gerontologists. This makes = a > big difference in the kind of support that our clients receive. We > specialize in high-quality Live-In care > , but provide > services on an Hourly basis as well > . We do > not require a long-term contract or deposit=E2=80=94stay with us only as = long as > you are completely satisfied. > > Home Care Assistance is unique in the home care industry because Our > Caregivers > are trained in our proprietary Balanced Care Method=E2=84=A2 > = , > focusing on healthy nutrition, physical activity, Cognitive Stimulation > , > social interaction and a sense of purpose to promote the highest quality = of > life. We interview each prospective caregiver, check previous work > references, and complete a criminal background check. In addition, all ou= r > caregivers must pass a psychological test developed exclusively for Home > Care Assistance to measure compassion, stability, honesty and reliability= . > Our caregivers are bonded and insured so you can feel confident in the > knowledge that WE are RESPONSIBLE and ACCOUNTABLE for the service we > provide. > > While the safety and security of our clients is our priority, we also > believe that it is important to create a bond between the client and the > caregiver. With that in mind, we choose the most compatible caregiver for > our clients and continue to monitor the ongoing relationship to ensure th= e > highest level of satisfaction. > > Our minimum service is 12 hours/week, i.e. 3 days of 4 consecutive hours > or 2 days of 6 consecutive hours. Our hourly rate varies depending on the > complexity of care, currently $23 - $26 / hour + taxes. In the case of > Live-In, our rate is $300/day + taxes for a 24 hour shift. > > I hope this information has been helpful for you. I=E2=80=99ve attached a= brochure > explaining our services in more detail along with information on the > provincial tax credit available on home care services. As mid July > approaches, let's keep in touch and schedule the assessment with on of ou= r > care managers so that we can present your mother with some caregiver > biographies to review. > > > I look forward to speaking with you soon. Have a great day! > > Warm regards, > > Timothy Thomas > > > -- > > *Timothy Thomas* > > *Client Care Manager* > > > > > *Home Care