--94eb2c1b33442731e1055162a0a8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable HI Timothy - Thanks for following up. I did receive your enail and I've since had a chance to discuss with my mother Abbey. We've decided we'd like to choose Home Care Assistance to aid us with caring for my stepfather Andre. I'd like to proceed with the plan you and I discussed on the phone: - I will choose a caregiver for Andre for that the first week following their move to Montreal (July 17 - 21, 10am - 2pm) - I'd also like to arrange interviews with three candidates that first week, so my mother can choose from the group who will remain on a longer term basis (every week M,W,F 10am - 2pm). However my mother is not comfortable with meeting with a care manager to perform an assessment that first week. She doesn't think her need is great enough to engage a professional assessment at this time (and I think she will be overwhelmed with the move and not able to focus on anything but unpacking.) She does want to meet some caregivers, and she agrees with me that there will be a need for an assessment in the near future, but a committing to meeting a care manager right away feels like a loss of control. Is it possible to make the appointment with the care manager for a few weeks' after their arrival, for eg in the month of August or September? Will Home Care Assistance be able to move forward with us on an ad-hoc basis until that point, providing a basic level of companionship care for Andre and respite for my mother? Once they are more settled, I feel sure that we can evaluate together how the move has affected their routine, and build a comprehensive plan with a dedicated care manager. best, Zoe On Wed, Jun 7, 2017 at 1:51 PM, Timothy Thomas wrote: > Hi Ms Greenberg, > > I wanted to follow up with you to ensure you received my previous email > and attachments. Should you have any other questions or concerns, don't > hesitate to contact me. > > Best regards, > Timothy. > > On Thu, Jun 1, 2017 at 11:42 AM, Timothy Thomas > wrote: > >> Good morning Zoe, >> >> It was a pleasure speaking with you earlier regarding our home care >> service for your father-in-law. As discussed please find enclosed a summ= ary >> of our conversation below along with some additional information on our >> company and services. >> >> Home Care Assistance was founded by PhD level gerontologists. This makes >> a big difference in the kind of support that our clients receive. We >> specialize in high-quality Live-In care >> , but provide >> services on an Hourly basis as well >> . We do >> not require a long-term contract or deposit=E2=80=94stay with us only as= long as >> you are completely satisfied. >> >> Home Care Assistance is unique in the home care industry because Our >> Caregivers >> are >> trained in our proprietary Balanced Care Method=E2=84=A2 >> , >> focusing on healthy nutrition, physical activity, Cognitive Stimulation >> , >> social interaction and