--00000000000008e9b2056b3e704d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes we can pull together all those stats. Let's set a meeting for this week. Send me an invite for when you're free. I'll order the book now. We have an Amazon Prime account. On Wed, May 2, 2018 at 3:49 PM, Michele Sazant wrote: > Hello! > > Would you have access to most if not all the details below? Also I have > some reading to do lol Would you like for me to buy and expense the book? > > ---------- Forwarded message ---------- > From: Michele Boehmer > Date: Wed, May 2, 2018 at 3:42 PM > Subject: ECM Training - May 2018 - Preparation > To: Michele Sazant > Cc: Timothy Thomas > > > Hi Michele, > > I am so excited to have such a great group coming together for our > Employee Care Manager Training next month in Chicago. In preparation of > our time together, we=E2=80=99d like to ask you to complete the following= pre-work > to ensure we use our time wisely and get the most out of our days togethe= r. > > > > > - Read *The Ultimate Question 2.0 *by Fred Reichheld. You can find it > here > on > Amazon > - A ranking of your recruiting sources for the past 12 months > - Your applicant to hire conversation rate for the past 12 months > - Cost per hire > - Caregiver Retention rates for your office at 3 months, 6 months and > 12 months (can be found on your QBR) > > > > If you don=E2=80=99t track some of these stats, bring along what you have= . I look > forward to seeing you in May! > > > > Best, > > Michele > > -- > Michele Boehmer > Head of Franchise Support > Office 909.393.7161 > Mobile 909.325.0440 > www.homecareassistance.com > > Like us on Facebook > Review Our Book Series > > Join Our Newsletter > > Connect on LinkedIn > Explore our Franchise Opportunities > > > *Changing the Way the World Ages.* > > > > -- > > > > *Michele Sazant* > > *Coordonnatrice des Ressources Humaines/**Human Resources Coordinator* > > *Home Care Assistance (Montr=C3=A9al) Inc.* > > *4464 Ste. Catherine Ouest* > > *Westmount, Qu=C3=A9bec* > > *H3Z 1R7 > * > > *Tel:* *514 907 5065** - **Fax:* *514 907 5067* > > *msazant@homecareassistance.com * > > *www.homecareassistancemontreal.ca > * > > > > > > --=20 *Timothy Thomas* *Director of Client Care & Development* *Home Care Assistance (Montr**=C3=A9**al) Inc.* *4464 Ste. Catherine Ouest* *Westmount, Qu**=C3=A9**bec* *H3Z 1R7* *Tel: 514 907 5065 - Fax: 514 907 5067* *tt@homecareassistance.com * --00000000000008e9b2056b3e704d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes we can pull together all those stats. Let's set a = meeting for this week. Send me an invite for when you're free. = I'll order the book now. We have an Amazon Prime account. On Wed, May 2, 2018 at 3:49 PM, Michele Sazant < msazant@homecareassistance.com > wrote: Hello!=C2=A0 Would= you have access to most if not all the details below? Also I have some rea= ding to do lol Would you lik