--Apple-Mail-92E9E3F9-52A4-448E-AB13-D01A4FDBB228 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable He never answered? Timothy Thomas Home Care Assistance 514-907-5065 www.HomeCareAssistanceMontreal.ca > On Feb 9, 2018, at 7:44 PM, Corrina Masson wrote: >=20 > Yay thanks =F0=9F=98=8E >=20 > Sent from my iPhone >=20 >> On Feb 9, 2018, at 7:15 PM, Timothy Thomas wr= ote: >>=20 >> Great job Corrina! >>=20 >> Timothy Thomas >> Home Care Assistance >> 514-907-5065 >> www.HomeCareAssistanceMontreal.ca >>=20 >>> On Feb 9, 2018, at 7:02 PM, Kurt Valenta wr= ote: >>>=20 >>> Hi Corrina >>> I am currently out of town but back on Sunday -!i will follow up >>> With my mother. Thank you for stating your concerns so clearly. My mothe= r has designated her son Frank as the person to oversee her financial affair= s and he will be the one that clears any changes to the arrangements for car= e. I will follow up with you once I have been able to talk with my mother. >>> Regards,=20 >>> Kurt valenta >>>=20 >>> Sent from my iPhone >>>=20 >>>> On Feb 9, 2018, at 5:05 PM, Corrina Masson wrote: >>>>=20 >>>> Good afternoon Frank and Kurt, >>>>=20 >>>> I am writing to express a concern that I have for your mother's wellbei= ng. She has been officially discharged from the rehabilitation centre and ha= s returned back to her apartment. The residence has informed our caregiver t= hat they are an autonomous centre and will not be able to provide the superv= ision that she likely needs.=20 >>>>=20 >>>> Following her hospitalization, she is still very weak and continues to h= ave a difficult time mobilizing herself. Arrangements were supposed to be ma= de with a physiotherapist and the CLSC to assist with bathing however we are= unaware if the request has been made. With the CLSC services, there is ofte= n a delay within a week before services begin. Typically, the first 72 hours= following a hospitalization, is when there is the highest risk for falls an= d it is strongly recommended that an increased level of supervision be provi= ded. Your mother has expressed to Sandra that she does not want any help how= ever Sandra, myself, the residence and the rehab centre are extremely concer= ned. >>>>=20 >>>> At this point we feel there is a lack of management in Montreal towards= your mother's needs. The hospital expressed the same concern, they contacte= d our agency earlier today, unaware that we were already caring for her. The= y had insisted that she will need assistance when she returns home either by= family or with an agency. I can understand how you may perceive our recomme= ndations being bias, however, I would really encourage you to come to Montre= al to see her condition for yourself as we are extremely concerned for her w= ellbeing. If we are not the proper solution, then you may need to consider a= nother residence that is better suited to manage her evolving needs.=20 >>>>=20 >>>>=20 >>>>=20 >>>> Thanks, >>>>=20 >>>> --=20 >>>> Corrin