--Apple-Mail-ABC2DD89-FEEE-49DC-8B82-C1F33A0748D1 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Zoe,=20 I just wanted to acknowledge the receipt of your email. I was unavailable al= l afternoon. I'll provide a detailed response tomorrow.=20 Regards, Timothy Thomas Home Care Assistance 514-907-5065 www.HomeCareAssistanceMontreal.ca > On Jun 7, 2017, at 2:08 PM, Zoe Greenberg wrote: >=20 > HI Timothy -=20 >=20 > Thanks for following up. I did receive your enail and I've since had a cha= nce to discuss with my mother Abbey. We've decided we'd like to choose Home C= are Assistance to aid us with caring for my stepfather Andre. I'd like to pr= oceed with the plan you and I discussed on the phone:=20 >=20 > - I will choose a caregiver for Andre for that the first week following th= eir move to Montreal (July 17 - 21, 10am - 2pm) >=20 > - I'd also like to arrange interviews with three candidates that first wee= k, so my mother can choose from the group who will remain on a longer term b= asis (every week M,W,F 10am - 2pm). >=20 > However my mother is not comfortable with meeting with a care manager to p= erform an assessment that first week. She doesn't think her need is great en= ough to engage a professional assessment at this time (and I think she will b= e overwhelmed with the move and not able to focus on anything but unpacking.= ) She does want to meet some caregivers, and she agrees with me that there w= ill be a need for an assessment in the near future, but a committing to meet= ing a care manager right away feels like a loss of control. >=20 > Is it possible to make the appointment with the care manager for a few wee= ks' after their arrival, for eg in the month of August or September? Will Ho= me Care Assistance be able to move forward with us on an ad-hoc basis until t= hat point, providing a basic level of companionship care for Andre and respi= te for my mother? Once they are more settled, I feel sure that we can evalua= te together how the move has affected their routine, and build a comprehensi= ve plan with a dedicated care manager. >=20 > best, > Zoe=20 >=20 >=20 >=20 >> On Wed, Jun 7, 2017 at 1:51 PM, Timothy Thomas wrote: >> Hi Ms Greenberg, >>=20 >> I wanted to follow up with you to ensure you received my previous email a= nd attachments. Should you have any other questions or concerns, don't hesit= ate to contact me. >>=20 >> Best regards, >> Timothy. >>=20 >>> On Thu, Jun 1, 2017 at 11:42 AM, Timothy Thomas wrote: >>> Good morning Zoe, >>>=20 >>> It was a pleasure speaking with you earlier regarding our home care serv= ice for your father-in-law. As discussed please find enclosed a summary of o= ur conversation below along with some additional information on our company a= nd services. >>>=20 >>> Home Care Assistance was founded by PhD level gerontologists. This makes= a big difference in the kind of support that our clients receive. We specia= lize in high-quality Live-In care, but provide