Re: Scheduler French version

From
Timothy Thomas <tt@homecareassistance.com>
To
Tim Thomas <tthomas@homecareassistance.com>
CC
"Sandra Daoust (Work)" <sdaoust@homecareassistance.com>
Date
Wed, 25 Jul 2018 16:16:49 -0400
Folder
[Gmail]_Sent_Mail
--000000000000fec52c0571d88e96 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yeah this is not the right one...here's the english version posted: Company Description Home Care Assistance Montreal, operated by a team of dedicated, hardworking individuals, is part of an internation franchise network with over 170 locations worldwide. Our mission is to change the way the world ages. We provide older adults with quality care that enables them to live happier, healthier lives at home. Our services are distinguished by the caliber of our caregivers, the responsiveness of our staff and our expertise in Live-In care. We embrace a positive, balanced approach to aging centered on the evolving needs of older adults. *Scheduling Coordinator =E2=80=93 Job Description* The Scheduling Coordinator reports to the Operations Manager and is primarily responsible for managing client schedules. This involves identifying appropriate caregivers and matching them with clients, as well as the ongoing management of all caregiver schedules. They are also required to monitor on-time caregiver clock in and clock out's to ensure punctuality and quality of service. Job responsibilities include but are not limited to: - Reception =E2=80=93 welcome visitors and act as primary phone receptio= n - Work with supervisor and Care Managers to ensure quality caregivers are matched with appropriate clients - Confirm and verify caregiving schedules and ensure all available shifts are filled, and caregivers fulfill their scheduled responsibiliti= es - Ensure daily that all completed schedules are correctly reflected in Clear Care for billing purposes - Act as a backup for client intake calls and their subsequent follow up - Routine calling of inactive caregivers to update availability - Monitoring stock of promotional literature and office forms (intake sheets, consent forms, payment forms, etc.) and communicating needs to Operations Manager - Preparing Care Managers assessment packages in both French and English - Logging Care Managers client visits into Clear Care - Share in the =E2=80=9Con-call=E2=80=9D rotation for client and caregiv= er calls - Filing of client and caregiver documents - Depositing mail at end of day - Document minutes of meetings as required - Assisting the Operations Manager with administrative projects/task as needed to support Scheduling and HR On Wed, Jul 25, 2018 at 4:04 PM, Tim Thomas wrote: > Sandra, > > Here is the French version which needs editing. Timothy, Sandra is going > to look it over and have it to you tomorrow. > > > > *Tim Thomas* > > > > > *Home Care Assistance (Montr=C3=A9al)* > *4464 Ste. Catherine Ouest* > *Westmount, Qu**=C3=A9**bec* > *H3Z 1R7* > *Tel: 514 907 5065* > *Fax: 514 907 5067* > > *tthomas@homecareassistance.com * > > *www.homecareassistancemontreal.ca > * > *www.facebook.com/hcamontreal * > *www.twitter.com/hcamontreal * > > > > > > > > --=20 *Timothy Thomas* *Director of Client Care & Develo

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