--000000000000110f9f063ba26603 Content-Type: multipart/alternative; boundary="000000000000110f9d063ba26602" --000000000000110f9d063ba26602 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Just to clarify, the established process has always been that all data changes for Canadian employees are initiated in Workday by either the Canada HR team or the Canada business team. Once these changes are made in Workday, the Canada Payroll team is notified to ensure that the corresponding updates are made in Ceridian. Please note that the Canada Payroll team does not make any system changes directly in Workday. Thanks, Germaine DanielsPayroll Director germaine.daniels@thekey.com Phone: 562-380-3662 TheKey.com On Tue, Aug 5, 2025 at 9:43=E2=80=AFAM Irin Eva wrote= : > Hi Beth, > > Just a quick note to let you know that I don't have Workday access for > Canadian corporate employees. > > Thanks, > Irin > > > On Tue, Aug 5, 2025 at 12:39=E2=80=AFPM Beth Haight > wrote: > >> Hi Tim, >> >> Workday serves as the system of record for all corporate staff, includin= g >> those in Canada, so it's essential that Workday is always kept up to dat= e. >> Any changes made in Ceridian also need to be entered into Workday. This >> same issue came-up last year, and we shared the same feedback - it is th= e >> responsibility of the Canada team to keep Workday current. >> >> Please note that we (Corporate HR) only have access to Workday for this >> information; we do not have visibility to Ceridian. >> >> Thanks, >> Beth >> >> >> On Tue, Aug 5, 2025 at 9:32=E2=80=AFAM Timothy Thomas wr= ote: >> >>> Workday does not drive payroll in Canada so that data could be >>> incorrect. >>> >>> Irin, >>> >>> Could you please provide the correct date for when Nikita Moreau >>> received her last increase? >>> >>> >>> On Tue, Aug 5, 2025 at 12:28=E2=80=AFPM Beth Haight >>> wrote: >>> >>>> Hi Tim, >>>> >>>> According to Workday, it was 10/16/24 (see below): >>>> >>>> [image: image.png] >>>> >>>> On Tue, Aug 5, 2025 at 8:14=E2=80=AFAM HR Service Center Support >>> HRServiceCenter@thekey.com> wrote: >>>> >>>>> Hi Timothy, >>>>> >>>>> Thank you for contacting the HR Service Center. I am happy to help >>>>> you! >>>>> >>>>> We are working on your inquiry INC-181189 and will reach out to you i= f >>>>> we have any additional questions. >>>>> >>>>> >>>>> You can follow the progress of your inquiry by clicking this link: >>>>> https://thekey.freshservice.com/helpdesk/tickets/181189 >>>>> >>>>> Thank you, >>>>> Your Human Resources Service Center >>>>> 1.888.874.8088 >>>>> >>>>> >>>>> *Please share your experience -*Click here to complete a 3-question >>>>> survey >>>>> >>>>> >>>>> On Tue, Aug 5 11:09 AM , Timothy wrote: >>>>> Hi there, >>>>> >>>>> Could you please validate the last increase date for Nikita Moreau? >>>>> The Merit workbook we have is saying its October 16th 2024 while our >>>>> records indicate it was June 19th 2023. >>>>> >>>>> Thank you >>>>> Tim